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Reviews 226
catherine williamson
Mar 02,2020Very helpful store staffexcellent delivery and installation highly recommend
Elaine
Mar 02,2020Very pleased with the service from Herbert and Todd. Very helpful and knowledgeable staff in the store . Very flexible delivery arrangements and friendly and helpful staff that delivered the washing machine .
Paul
Feb 26,2020Would have been 5 stars but couldn't make on line payment due to systems issues and had to call store to complete purchase. Otherwise great product and helpful staff
paul
Feb 12,2020Brilliant service
Linda Johnson
Feb 09,2020Excellent service!
Melissa Keeble
Jan 31,2020Following further conversations with Herbert Todd, a satisfactory resolution has been reached and their efforts to remedy the situation are appreciated.
paul baker
Jan 29,2020washer broke down on Tuesday, chose a new one on line in the afternoon and new washer delivered,installed & working and old unit removed on Wednesday. Great service, thanks.
Les
Jan 20,2020Helpful and efficient- speedy removal of old washer and installation of new - great thanks!
mrs l l Baillie
Jan 13,2020Very helpful people. Visits and delivery made on the days we arranged. Thank you.
Noel Mcallister
Jan 08,2020Good service and arrangement of installation was seamless despite us being out of country. Competitive pricing - good to support the local business and get the quality of service which you normally associate with the smaller business.
customer
Dec 21,2019Excellent service, prompt delivery 👍
R Manning
Dec 19,2019Just finished the new kitchen and purchased a range, dishwasher and fridge freezer from the York, Monks Cross outlet. The staff could not have been more helpful, giving plenty of time to browse then very professionally answering all enquiries. A particular mention for Adam who was outstanding, made sure we got the best deal and then followed up the process even after delivery. I have already recommended the experience to friends and will continue to do so. You've made our Christmas and hope you all have a great time too.
Mr Peter Green
Dec 17,2019Very efficient service.
Stephenie Stanage
Dec 15,2019Ordered a new Washing machine and it was delivered within five days as promised.Delivery men were polite and efficient.They took away the old machine and fitted the new one.Highly recommended and would definitely use again.
Julie Harris
Dec 10,2019Washing Machine arrived as arranged delivered by two pleasant young men .They installed the machine and checked it over before leaving was an absolute pleasure and will not hesitate to buy from Herbert Todd again. Many Thanks
Martin
Dec 08,2019Ordered online and received a call the same afternoon to arrange delivery. Great service. Thank you.
Carol Danby
Dec 04,2019Delivery and Installation on time as promised, very efficient, friendly,worked cleanly - perfect Will use Herbert Todd again
Kelly Horner
Nov 27,2019Simply fabulous, really impressed with my new washer! Customer service was 5 star! Thank you
Lynn Morrison
Nov 13,2019Wonderful service from start to finish. Seamless. My washer dryer stopped draining so couldn’t use it. From the first phone call to the shop, the call to the engineer through to engineer visit it was all so easy and straightforward. And the engineer showed up when he said he would - a rare treat. This is customer service at its very best. Thank you.
Christine Thorburn
Mar 07,2020Recently bought a SMEG range cookers from your Harrogate store. The salesman was really helpful and knowledgeable - providing honest and accurate advice for the cooker that would best meet our needs. He arranged a convenient delivery date, ensured the fitter was available and made sure the old cooker plus packaging was disposed of. Throughout the process he contacted us regularly to keep us informed. Everything went brilliantly and I would definitely both recommend and would use again. Thank you so much