Home Repair Network Limited

Hosted by David Simmons

4.0 (243 Reviews)

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Reviews 243

4.0

Out of 5.0

Josh Fox

Mar 20,2023

Brilliant customer service, Beth sorted my claim with no issues at all. Professional with quick responses

Consumer

Mar 18,2023

Beth helped us to sort our works out, for which we are most grateful.

Mr Colin Blake

Mar 17,2023

Excellent service. The work was swiftly and efficiently undertaken. I was extremely pleased by the standard of the work.

Alan Woods

Mar 13,2023

Great company to work with, John Arundale is always very helpful and has great knowledge.

Mandy Williams

Mar 09,2023

Best customer service I have ever received. Having never claimed on home insurance Beth Myskiw made the experience so easy she was amazing. Claim was opened and approved in less than 12 hours simply amazing. Would Recommend 100000%.

Mike

Mar 07,2023

I have been dealing with Paige Clarke at Home Repair Network for 10 weeks on a complex and lengthy claim. The company has been outstanding in service levels, ethical and very fair. I have found communications prompt and easy to understand. All wrapped up with a lot of empathy and kindness at a most difficult time. Thank you

Miss F Ahari

Mar 04,2023

Ref: Commercial Building Repair Network Dept: Glazing Commercial : This company was involved in the replacement of external and internal doors which were damaged as the result of forced entry into my flat in London. They acted in a most professional manner and were understanding in the urgency of the situation as I had to find alternative accommodation for an elderly disabled mother. I cannot thank them enough for their help in a most stressful situation. external and internal

Michael

Mar 04,2023

First time in 40 odd years I have had to make a claim on anything and wasn't sure how it would go. Need not have worried at all, the service and professionalism from John was first class.

Greg

Mar 02,2023

A Claim that was presented recently, was dealt within 3 days and Settlement raised. Excellent service from Andy Reay who kept me updated throughout and was able to sort things quickly.

Stephen BAM Busette

Mar 02,2023

The help I received from John Arundale and the team was brilliant. They were on point with my claim when our insurance company was particularly helpful. Well done you lot!

Louise

Mar 01,2023

Efficient service from start to finish. Didn’t use the company’s contractors and arranged for quotes independently. Cheryl was very quick with responses and accommodating, no issues and funds received within expectation.

Beverley Nealon

Feb 28,2023

If I could give no stars I would. If your insurance company uses this company please refuse and ask for another company. The surveyor came out to inspect the damage and told me I would get all my internal damage covered after water ingress due to storm damage. He even showed me the lloyds bank criteria on his mobile phone that he had to tick off telling me I matched all the criteria. The next day he called me on my mobile phone to say he had changed his mind and would be contacting his office to say nothing was covered apart from stain stop for the ceiling!!!. He then denied ever saying that I was covered. This company will avoid paying out at all costs, absolutely abhorrent.

Chris

Feb 23,2023

Really quick response, patient, reassuring and helpful. Assessment made quickly.

wiremaker

Feb 21,2023

Yes the customer service was quick at getting in touch to arrange the surveyor visit but that’s when it went downhill 👎 I made a complaint regarding him , he was so unprofessional and sarcastic in his comments regarding my damaged roof implying that 49mph winds were not the cause 🤷‍♂️ Hence my claim dismissed so that’s me finding another company and not renewing my policy.

Lisa Reid

Feb 21,2023

Claim handled quickly and efficiently

Gwenmai

Feb 19,2023

Very impressed from start to finish. Professional, friendly and efficient. Getting the quote and all the follow up calls were easy - no having to chase anything or wonder what was happening. The roofing company that was recommended was excellent. Did a really good job and made me feel comfortable in my own home as they worked - and that's not always the case. Very pleased with the service and quality of work.

Paul

Feb 17,2023

John Arundale at HRNLtd handled our claim very professionally . He was extremely helpful, clearly explained the process of insurance cover and payment for a window repair , and patient as I mislaid a couple of emails and delayed things myself! No hesitation in recommending this firm ..on the basis of John's efforts and assistance. Thank you!