The reservation specialist was so helpful and upbeat! Made my day!!
Quick call...easy to book exactly what I wanted. Wilson was great!
The hotel experience was horrible the front desk didn’t come to work time. When I went downstairs to get an iron no one was there at 7am. We had to go to Walmart to purchase an iron and towels. I called from the room at 7am no answer I’ve never been so disappointed with a hotel stay ever.
I was told the room was 129. I asked about senior rates and the woman said that’s already been checked. I never said I was a senior and then the total on the bill was $180 - she never told me what those extra charges were for. And she was talking really fast I did not appreciate that at all. I did not get the room through you
I was under the impression that I was on the hotel site. I did not know I was on a third party site. I purchased the protection insurance and I cannot go on the trip due to an illness. I can’t get my money back. A dissatisfied customer. I will NEVER use hotel planner again.
We spoke with Daniel. He was very helpful and knowledgeable. Very friendly.
Very nice, polite, efficient, knowledgeable, helpful
She was great AWESOME CUSTOMER SERVICE THANK YOU
Speedy resolution of booking
Helped solve a problem
When the hotel i preferred wasn't available he quickly found another that had the same amenities i wanted!
Timothy was polite and he booked my room and had payment done in just a few minutes!!
Mark took a great deal of time to work with me on my reservation even though it was made through a third party (of which I was not aware!).
Great experience booking a room at the Sunday House Inn & Suites. Ebony was very helpful and courteous. She was very knowledgeable and clear in explaining options in room rates. Thanks for making it easy.
The representative provided great customer service!
Nicole was great very easy to work with, also had a great voice. Thank you
She does a amazing job every time we stay there a lot
Was very nice and patient gave me the best experience and insight on the hotel.
Joe was very clear, knowledgeable and effective. Very professional.
Pierre Laboom
Feb 06,2025Paige was very friendly,and extremely accomodating helpong me secure a room w.a credit card/debit card. Im from newhampshire,and dont get out much,and dont usually book rooms but this gal made it very plain and simple for a person like myself with limited teachins! Thanks alot Paige!