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HotelPlanner.com

Hosted by David Simmons

3.5 (793 Reviews)

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Reviews 793

3.5

Out of 5.0

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Pierre Laboom
Feb 06,2025

Paige was very friendly,and extremely accomodating helpong me secure a room w.a credit card/debit card. Im from newhampshire,and dont get out much,and dont usually book rooms but this gal made it very plain and simple for a person like myself with limited teachins! Thanks alot Paige!

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Ann Miracle
Feb 06,2025

The reservation specialist was so helpful and upbeat! Made my day!!

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Michael Meadows
Feb 05,2025

Quick call...easy to book exactly what I wanted. Wilson was great!

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Renell Colston
Feb 05,2025

The hotel experience was horrible the front desk didn’t come to work time. When I went downstairs to get an iron no one was there at 7am. We had to go to Walmart to purchase an iron and towels. I called from the room at 7am no answer I’ve never been so disappointed with a hotel stay ever.

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Dianne H
Feb 05,2025

I was told the room was 129. I asked about senior rates and the woman said that’s already been checked. I never said I was a senior and then the total on the bill was $180 - she never told me what those extra charges were for. And she was talking really fast I did not appreciate that at all. I did not get the room through you

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Higgins Yvonne
Feb 05,2025

I was under the impression that I was on the hotel site. I did not know I was on a third party site. I purchased the protection insurance and I cannot go on the trip due to an illness. I can’t get my money back. A dissatisfied customer. I will NEVER use hotel planner again.

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Nancy Kay Steinmetz
Feb 04,2025

We spoke with Daniel. He was very helpful and knowledgeable. Very friendly.

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Michelle Bergren
Feb 04,2025

Very nice, polite, efficient, knowledgeable, helpful

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Sandra HALL
Feb 04,2025

She was great AWESOME CUSTOMER SERVICE THANK YOU

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Merrifield Apiaries
Feb 04,2025

Speedy resolution of booking

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customer
Feb 04,2025

Helped solve a problem

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Mary Teixeira
Feb 03,2025

When the hotel i preferred wasn't available he quickly found another that had the same amenities i wanted!

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Mark Wieczorek
Feb 03,2025

Timothy was polite and he booked my room and had payment done in just a few minutes!!

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Rich Arnold
Feb 02,2025

Mark took a great deal of time to work with me on my reservation even though it was made through a third party (of which I was not aware!).

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Fred Lagunas
Feb 01,2025

Great experience booking a room at the Sunday House Inn & Suites. Ebony was very helpful and courteous. She was very knowledgeable and clear in explaining options in room rates. Thanks for making it easy.

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TJ
Feb 01,2025

The representative provided great customer service!

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John Mcauley
Feb 01,2025

Nicole was great very easy to work with, also had a great voice. Thank you

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Marion Env Tommy stadelman
Jan 31,2025

She does a amazing job every time we stay there a lot

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Cynthia James
Jan 31,2025

Was very nice and patient gave me the best experience and insight on the hotel.

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Brutus
Jan 31,2025

Joe was very clear, knowledgeable and effective. Very professional.

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