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Need a Marquee, Storage Tent, Portable Garage or Popup Gazebo? House Of Tents is Your Partner in Tents ✔ Huge selection ✔ Durable materials ✔ Fast delivery – online tracking ✔ Experts on hand to take your call ✔ All spare parts stocked for 10+ years ✔ Kerbside delivery
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Reviews 676
david s
Sep 03,2024There was a problem over delivery over which the firm had no control. However when I rang up and spoke to the sales team in Germany they could noy have been helpful and arranged a missing box to be delivered post haste.
customer
Sep 02,2024Quickly replaced a lost piece without any fuss
Matthew Henson
Sep 02,2024Ordered a premium 12m x 6m marquee, arrive in good time before the event it was needed for. After arrival and on the of the marquee being erected we found two poles which had been flattened, this didn’t prevent the marquee being erected. I made one phone call to the company and without issue, the parts were ordered and currently being shipped to me. I didn’t think this simplistic approach to customer satisfaction existed anymore, but it clearly does.
Thibault
Sep 01,2024This company replaced a broken gazebo pole with no charge.
Rene Grayel
Aug 23,2024Great product and great customer service. One of the post got bent during a storm and they sent us another one free of charge. Brilliant!
Jane Reynolds
Aug 23,2024Delivery The gazebo arrived in 4 large boxes. Delivery was very quick following placing our order. We ordered the 3m x 4m size Once the boxes were opened, it was clear that the components were well packed and protected inside. The boxes are heavy though as expected. Assembly: The instructions are very clear, a collection of diagrams set out in the order that construction should take place, the product is from Germany so that language appears first in the booklet as expected, with the English written version very clear and easy to follow. The components are well made and make construction easy with their precise fit, all bear a number sticker that peels off without leaving a mark when required and makes it easy to identify each part. The basic construction tools are supplied, two 10mm pressed steel spanners which will enable you to complete the job but I found that a 10mm socket made construction a bit quicker. Overall, the construction was easy, having followed the step by step diagrams. It can be assembled on your own but much easier for two people to build. You’ll need a stepladder to complete the roof sections, but all the bolts there are within easy reach and come with a plastic washer and nut cap giving them some protection against the weather. Construction time took a little longer than estimated as I assembled it mostly on my own but a team will put this up quicker When built, the gazebo is very sturdy and looks great. We are very pleased with this product and recommend it highly.
Roy Durrant
Aug 22,2024Very prompt service when replacing a lost pole
Leonard Cox
Aug 22,2024Gazebo is perfect
Haris Yaqub
Aug 22,2024Great marquee. Recently bought this marquee for a friend birthday. Looks super nice and durable and instructions make it very easy to follow
Linda
Aug 20,2024I had a problem for which I contacted Houseoftents by email on Wednesday evening and I recieved a responce the next morning. They helped me beyond my expectations. Were very friendly and I am very pleased.
MRS J ROYALL
Aug 12,2024A really good description. Brilliant video, I soon realized how easy it was to erect. Superb quality with brilliant delivery time. Trade stand looked super this weekend and it was as easy to erect as the video showed,so pleased.
A Ahmed
Aug 09,2024Very strong sturdy marquee. Good value for money. Customer service is exceptional!
Beau Stevens
Aug 09,2024Marquee is definitely the best and most sturdy we have ever had. We had one pole damaged and the company went out of their way to ship us a replacement pole at no cost. Exceptional customer service👍
Julie Wood
Aug 08,2024Contacted House of tents last evening.Whilst putting up our marquee last night a sudden gust of wind lifted it up and a leg got bent.This morning received a phone call to say that they were sending me a replacement asap.What service.The tent is so good for large family/friend gatherings ,could not wish for better service
Alex Gould
Aug 06,2024Company gave my colleague a free strap
Alex McReavie
Aug 05,2024The storage tent was delivered quickly easy to set up tough and durable. Excellent service.
Jason Freeman
Aug 03,2024Easier and quicker to build than I thought the bolt together style poles would be, which provides a really strong structure. If you’re going to get one would really recommend getting one of these rather than the click together style poles.
Mark Lomax
Aug 02,2024Quick delivery. Great Marquee. Boxing terribly damaged on delivery and one box missing. House of tents sorted immediately advised and next day delivery of missing parts.
Bhupendra Mistry
Aug 02,20245* Purchased a 10mx5m tent for a party and it was brilliant! Easy to put up and take down and perfect for our garden. We even let family members use it!! Sadly one pole got damaged. Rang customer service who were super helpful and sent out a replacement immediately! Excellent product and excellent customer service!!
Gutenbergring 1-5, 22848 , Norderstedt / Hamburg, DE
http://www.houseoftents.co.uk
Roger M
Sep 04,2024Lost shipment but customer services were good in resolving