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Reviews 457
James Miller
Jun 21,2024Excellent service done everything to help me highly recommend there service and help đ
Candice Fields
Jun 21,2024Bex was great. Kept me updated every step of the way and it was a relief that our repairs got carried out by the repair garage of our choice! They took the stress out of everything.
Melinda
Jun 20,2024The staff at innocent driver are very helpful and kept me informed throughout always communicating every step of the way will recommend innocent driver thank you again for you service
P David
Jun 17,2024They was very helpful and took the time to listen to me as I had this incident. A while ago now and I was shut down but they was friendly and has pointed me in the right direction. To get the help that I need as I was not the driver at fault.
Faisal
Jun 14,2024I had an exceptional experience with Bex. She was very understanding and responsive, replied to all emails promptly and provided comprehensive answers to my questions. I highly recommend to friends, family and all. Thank you Bex!
CAROL DOUGLASS
Jun 14,2024Great experience with innocent driver. Takes off all the stress getting in touch with your own insurance company when innocent driver does everything for you. Lovely staff and very smooth process. Thank you
Claire
Jun 07,2024Fast efficient friendly, highly recommend
Anon
Jun 07,2024When we had a hit and run we thought we were going to be stung with a hefty bill for someone elseâs mistake however thanks to innocent driver that wasnât the case! The team were super friendly and helpful and the whole thing was dealt with fast and pain free.
Lee Sinclair
Jun 07,2024Cannot thank innocent driver enough, especially Cathy my claims handler. She went above and beyond to help me with my non fault accident, from the hire car thru to giving my GAP insurance all the details required. Keeping me in the loop at all times, thank you for making a stressful incident much easier and taking all the burden off me. From start to Finish. Thank you :)
RSH
Jun 05,2024Very helpful, thank you.
Douglas Adkins
May 30,2024The hole experience from start to finish was amazing, innocent drivers were so helpful arranging the repair , hire car , it was so stress free, And they saved my wifeâs car from the breakers yard. I would certainly recommend innocent drivers to any of my friends and family The repair centre R4R paint and repair centre did a fan static repair to my wifeâs car Thanks again Doug Sandra (Adkins Toyota IQ )
jamie ewin
May 29,2024Cathy Leckie took my claim, she was very helpful from the moment I was in touch,, kept me updated with every step and stage, very informative.
sunil t
May 29,2024Bex has been exceptionally great at helping me through this whole process with the incident. Sheâs been available to answer questions and also gone above and beyond to help me to get a payout that I am satisfied with. Several other agents were also just as helpful . I would highly recommend there services.
Melanie Flude
May 29,2024Fantastic service from Amy
Natasha
May 28,2024Thank you to Amy Hamilton for being so helpful and reassuring, and for great communication.
Simon B
May 24,2024I cannot recommend Innocent Driver highly enough! After being involved in a car accident that was not my fault, I was understandably stressed and overwhelmed. However, from the very beginning, the team at Innocent Driver has been nothing short of amazing, and their service has truly been a beacon of support during this difficult time. I want to give a special mention to Bex, who has been fantastic from start to finish. Her professionalism, empathy, and dedication have made the entire process so much easier. Bex kept me informed every step of the way, answered all my questions promptly, and went above and beyond to ensure that everything was handled smoothly. Her exceptional customer service truly made a difference. Innocent Driver's high level of customer service is comparable to top companies like Octopus Energy. If you want the personal touch and a team that genuinely cares about your well-being, look no further than Innocent Driver. They have made an otherwise stressful situation much more manageable, and I am incredibly grateful for their help. Thank you, Innocent Driver, and especially Bex, for your outstanding service!
James Scott
May 23,2024great communication through a very stressful time, every time i asked for something they got back to me straight away and acted straight away, made my life a lot easier!!!!
Char
May 23,2024Louise was really helpful, I have felt really reassured throughout and have been given great advice along the way. I have since recommended innocent driver to friends who have been in non fault accidents.
Iram A
May 23,2024Great service, attentive staff, my car is fixed, brand new, very happy.
Mark
Jun 27,2024Innocent Driver have been very helpful. Amy is sorting things out for me and she keeps me well informed on all the different bits and pieces. She has been very, very helpful.