For 3 or 4 years in a row I've been renting a car from Klass Wagen Budapest Always a very good experience. Staff is excellent very professional every time. So without any hesitation I'll be back next year Thank you Klass Wagen BUD-16971454666791
I advise everyone to take a car from the klass Wagon company because they are cooperative and professional in dealing with them, the employees are nice and friendly, and their prices are very excellent for everyone. In the future, I will deal with them. 16747364251879
Bud-1738922417811 Happy with the service and the car
never rent from them. I paid 283 euros to booking.com with insurance, but they wouldn't accept it. I had to pay 290 euros extra for insurance and extra driver. Cheating self
the guy was already waiting at the airport for us and took us straight to the office, the service was quick and easy and the car we hired was brand new. Very quick and easy to return it too.
Bud-17321853351453 Car was great, friendly staff
Bud-172917155460779 Happy with the experience, car was very great
Bud-170112384723933 Happy with everything, the car was great
Bud-17241529497581 Happy with the service
Deception We rented a car through Holiday Autos. We took out AXA insurance through them for €80, so that we had the €2500 deductible covered. When we arrived at Klasswagen Budapest we were asked if we wanted insurance, and we clearly stated that we did not want it. We showed the AXA insurance. We were then given a tablet/paper under our noses, which we signed. I thought this was about the car or about reserving the deposit. That's what I thought too when I gave my credit card and cashed in. Later we discovered that €278 had been debited from the credit card. In later contact with the company, we were continuously told that we should read the letters in the emails and documents. Our problem, however, is that we refused the insurance, but this was deliberately not listened to. This feels like a scam. The company will probably respond to this review, just like they did in the emails. I can already say that that response is incorrect. Our money for very expensive insurance has disappeared into the pocket of this company. I can't give less than 1 star, otherwise I would have done this. PS I don't read any response from the company, their emails tell me enough. There is no room for discussion, the blame is placed entirely on the customer. Their way of dealing with the customer is not discussed. In my opinion, the Tripadvisor reviews are more honest, the average there is 1 - at most 2 - stars.
Bud-15352005365788 Goede service, mooie nieuwe wagen
This was my fourth time with Klass Wagen and as always the experience was great. Very friendly shuttle bus drivers who’s always have an understanding of that we’re may in rush therefore the service is always quick. As I been there couple of times now got some discount amd also made me feel very welcome and felt like I being treated special. Thanks again for being awsome!
Everything was perfect from beginning.Tünde is an amazing agent and was really helpful. When I needed a help customer service was quick and extremely helpful. BUD-172113234220795
BUD-17291925105244 Amazing service Cosmin was especially helpful. I would book them again.
We rented a car for 2 days with Budapest airport pickup/return location. We were quickly picked up by a VAN to the Klass wagen office just outside the airport. The process was very swift, the people were friendly and we received a nice car. The return of the car was also easy and no discussions about possible damages. One tip: rent the car directly from Klass Wagen to also have the highway toll included and no need to have a 3000 Euro deposit by Credit Card.
BUD 172912563382514 The service was great, good prices, great staff
Quick pickup from the airport, quick check in with a nice lady explaining all info. Quick check out. I recomend. Will work with them again. Bud - 16871550385139 Thanks.
All good we recommend the company with pleasure amazing company BUD-17261347259793
I always use this company the are very helpful and great people to deal with highly recommended as always
RSI
Aug 26,2024Very good experience in Budapest. Fast pickup service in the airport to go to KW offices. Experienced no issue with the car. Reactive on the phone in case of any question.