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Reviews 551
Nadeem Ahmed
Jun 05,2024Very pleased with the blinds ordered! Great variety and options, very useful and well informed company website allowing for size/colour/style selection. I needed the blinds urgently and wrote in to the customer service who promptly replied and within 24 hours confirmed that my 6 new blinds were dispatched for delivery! There was an issue with one of the blinds and I have been given the return address label to process the refund which I have no doubt will be done once the slightly damaged item (likely damaged during the delivery) is received back at New Edge. Given my need I proceeded to order the replacement blind which was promptly delivered in good time. Overall my experience has been very good and I will be back when I need additional blinds as well as refer New Edge to others.
Rod Langston
Jun 03,2024Quick delivery, product was just what we needed
Tiffany Locke
May 14,2024New edge have now offered a refund in full further to my previous review. Only I can't have the refund unless amend my review to show them in a positive light!! If this is the way they do business I'd steer clear completely. Full emails available on request!
Guest
May 09,2024Excellent quick service
Leroy Webb
May 09,2024Great quality blinds at great prices. Ordered through The Range online and although initially there were hiccups, New Edge sorted the missing blind from my delivery very swiftly. I then made a mistake cutting down the header for the blind and they sourced me a new one at a great price and shipped this very quickly to me. No complaints and would shop here again.
tiffany locke
May 08,2024Not received item and very poor customer service to try and rectify! Over a week since order and no blind or refund
pareece
May 03,2024very happy with the service,,blind came quickly and we are very happy with it,,,,,,,,wished they did fittings the same colour as the blind but happy enough
Jamie westcott
May 02,2024Needed a made to measure blind and came across Newedge blinds. £12 for a crushed velvet blackout roller blind, delivered within 5 days and looks amazing. Will definitely be using them again. Great quality as well
Louise
Apr 29,2024Ordered some blinds via wilko in nov 2023, i then realised they wouldnt match the room so ordered some new ones and asked to return the original ones. I was told the blinds would be collected from my address. a month went by and nothing happened. I was then sent a return label, finally returned these at the end of Feb 2024. Its been two months since i returned them and still no refund. I have chased the company, and got a response of 'Hello, You would need to contact Wilkos as they manage the payments.' I did this, and wilkos just keep telling me they are waiting on a response from the supplier! I have had to contact my bank for a refund on this as this company just does not want to give me my money back.
Alison B Payton
Apr 16,2024Ordered via Range (online) never knew it wasn't range but yes I did find out. Curtains arrived, green blob at the top of one & just not satisfactory, so this is where my journey started , so I spend 40 mins waiting for range customer service to answer the phone (I will be reviewing range) then i had to take photo of package & email it whilst on the phone to the phone operative then he eould forward this email to the company,, then the company would email this company then they'd email me back then if I never heard from said company I email or ring them back (range first then the blind company) so I ask for a direct number I got it YES ! No I contacted them the girl I spoke to enquiring about how I return goods said she diddnt know the address & thinks they are somewhere... thats great I think they are somewhere too !! Then I eventually get an email from said Company then they send print off postage labels, I told them.most companies these days do QR codes & I'd requested this they hadn't given me them & my printer is broken too they said go a library or a friend's or something.....helpful..not really so I used the address & posted them back * it cost me £10 ! Totally inefficient service unhelpful, you have to do at least 3 emails before you'll get one back & you are not even told by range in the forst place you are buying from these , a totally shambolic experience for me leaving me out of pocket & annoyed !!!
customerjean, North Somerset
Apr 15,2024Delivered really quickly and safely packaged
S in Dorset
Apr 07,2024Quick delivery and great value blinds.
Dave
Apr 04,2024The ability to order more or less the correct width is really good. Much greater choice of widths than local suppliers, B&Q, The Range etc. Quality is OK for the price you pay. All in all great value and prompt delivery.
Susana Daniela da Silva
Apr 02,2024Absolutely amazing costumer service
Vzvz
Mar 16,2024Poorly cut edges, too expensive for what it is. They have refused to replace it. Initially offered to repair and never got back. Not worth any attention, money or hassle.
Debbie
Mar 14,2024Great products and fast delivery. Very good prices!
Chris Markley
Mar 12,2024If your order is incorrect, like black out blinds that let more light in that tissue paper and you want to send it back, good luck! There is a phone number listed, but you cannot speak to the team directly, the helpline says that they will email the team and after nearly 3 months the useless blinds are still sat in its packaging waiting to be returned, but without a return barcode for the courier, he cannot accept it. Despite several calls to the helpline explaining the problem, they still keep sending him out to collect! They need to sort out their customer service!
jacqueline charlton
Mar 11,2024Blackout roller blind Great for the bathroom
Customer
Mar 07,2024Competitive prices and fast delivery. Would use again.
Unit 4B , Park Farm , Billesdon, LE7 9FN, Leicester, , GB
http://newedgeblinds.co.uk
Michael
Jun 10,2024Nice blinds with plenty of pre made sizes to choose from . This saves costs as made to made are more expensive.