The order was dealt with extremely promptly, and the subsequent delivery made by two friendly and polite men, at exactly at the time promised. The consignment was well packaged, delivered with care and in excellent condition. Well done!
Great benches however £29 for a 2 man delivery was excessive as they weren’t heavy and didn’t need a dedicated van. Cheaper delivery should be offered for smaller items.
Furniture as expected; prompt delivery. I had a problem with delivery: one of the delivery personnel told me he had back pains so either I help to take the furniture up to the 2nd floor or they return the furniture to the seller. I find this kind of blackmailing unacceptable; I recommend using an other delivery company.
We was unsure of quality by buying on line but was very pleased with the Kendal table, the price and speed of delivery so much so that we then ordered the chairs the same day as delivery of table
I am so pleased with my extending table and four chairs, they look perfect and the quality is excellent. Also, my order was ready and delivered 2 weeks earlier than I was expecting.
Excellent delivery and general experience. I would highly recommend.
Ordered paid waiting for delivery
Great quality product, super quick delivery many thanks
So far very good Hi, I ordered 2 Somerton book cases mid November 2024, the first was delivered very professionally by AIT home delivery within its 3-5 week delivery period and i am very happy with the quality and finish. The 2nd item a shorter book case however, had a 20-22 week and I am still awaiting this item, I can only hope this arrives in the next 6-8 weeks and I am equally as pleased.
Overall very happy with the service. The dining table with chairs was delivered with no damage and was easy to assemble. Would recommend.
Second purchase in a month this time a bedframe , great quality and price
Ordered bed and mattress, both of which seem to be of good quality. I was updated with delivery of items quickly when I emailed as I had to wait a few weeks for it to be made. Delivery was great. Needed help as the washers delivered were the incorrect size but rang customer service and they were really helpful and tried to rectify the situation by offering to post some new ones out. I instead went and bought the correct ones and they offered to reimburse me straight away. Mistakes happen but they couldn’t have done more to try and help solve the problem.
Ordered table and chairs with charcoal seats unfortunately when they arrived they were more brown than charcoal, am really disappointed as they dont match my decor. Phoned customer service but unable to help as they were correct item. Obviously I'm disappointed as the table and chairs are really nice but be aware when ordering that the colour on website is completely different to what I received. Update on my seat cushions, I was contacted by Vish head of customer service regarding the colour of my seats, he was extremely helpful and exchanged the pads at no cost to myself. I am really happy with the colour and over the moon with my furniture. The customer service was amazing and I would highly recommend Oak Furniture Superstore.
Everything about it from the day I ordered great quality fast delivery
Excellent communication from start to delivery. Lovely solid products all looking really good.
We’re really impressed with our purchases. The choices were huge, we wanted solid oak and even then the choice was enormous. All delivered promptly (even so close to Christmas) and well packaged. Five stars.
I bought a solid oak chest of drawers online which arrived very quickly today. It was very well packed and delivered to upstairs to my desired location with care by BJS Home Delivery. The chest is very good quality and just the colour I wanted, which is always a bit of a risk when buying online. I am delighted with my purchase.
I am thrilled with the dining table and chairs. Oak furniture were brilliant when they had to deal with the fact that the delivery company broke two table tops.
Easy to order. Good delivery. Beautiful furniture
Satisfied customer
Feb 26,2025I had never heard of this company and I needed a new dining set so found them on Google and of course read through the reviews on trustpilot before ordering. They kept me updated every step of the way and I had my new dining set in less than 2 weeks. It is absolutely stunning and of the best quality, really solid and so easy to assemble, I will definitely be using this company again.