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Reviews 481
Amber Anderson
Jan 03,2025Leon made the process so easy! I struggle with anxiety and was nervous to discuss, Leon immediately put me at ease. He genuinely cares and instills a sense of trust. Would recommend to anyone in need of ESA support!
Julia
Jan 03,2025Leon is a wonderful person to speak with and I felt like he really listened to me and cared about what I was saying. He gave me solid advice and I really appreciated his time and expertise. I would recommend Official Pets to anyone looking for an ESA or curious about what an ESA would help with.
customer
Jan 03,2025Was contacted by Leon within an hour and had the ESA process completed with my housing the next day.
Katie
Jan 01,2025So thankful for Official Pets and Leon's help to get my pet certified as an ESA! He was incredibly kind and thoughtful while talking through my needs & concerns. I highly recommend Official Pets to anyone needing an ESA letter.
Jackie O
Jan 01,2025Amazing. Couldn’t believe how fast and easy this was! Leon was great and so friendly and attentive. Me and Axel really appreciate you guys for helping us get into our new home
Giselle
Jan 01,2025Leon is so patient and kind in how he talks. He was so quick to respond and helpful in any questions I had and even with things I hadn’t thought to ask!
Ace
Jan 01,2025Leon was great and professional in listening to my needs for an ESA. He was attentive and prompt with any of my questions. Recommending him to anyone who is in need of ESA letters for any situation they might find themselves in need of one
Maria C
Dec 31,2024Leon was so nice and friendly - extremely helpful and took time to explain everything ! Service was extremely fast, received a call from him not even 30 min after submitting the request, and had my ESA letter within 5 min of ending the call. Would 100% recommend!
Dane
Dec 31,2024Quick, easy, financially favorable. Leon was easy to talk to and thorough!
customer
Dec 30,2024very simple straight forward questions.Fast response time. Leon was very polite and informative.
Andy
Dec 30,2024I submitted my application at 12:35pm and Leon reached out to me in an hour. This was on a Sunday after Christmas. Talk about promptness. Leon was personable, thoroughly professional and knowledgable about the ESA process. I highly recommend OfficialPets for people who need a professionally licensed practitioner to view their case for ESA.
Trinity
Dec 29,2024Leon made this process so streamline and straightforward. Despite having anxiety about being vulnerable and having to over explain myself, I was able to feel comfortable and confident that I was getting the help I needed. Thank you!!!
customer
Dec 28,2024Very professional, courteous and prompt. The therapist was very easy to talk to and was very helpful.
customer
Dec 28,2024Leon was very kind and understood what I had going on. He called me less than 24 hours before I applied for the ESA letter, and sent it to me less than 10 minutes after! Couldn’t recommend enough, thank you.
Anna
Dec 27,2024I had a wonderful experience with OfficialPets.com while obtaining my PSD letter. The process was seamless, and my therapist, Theresa, was incredibly understanding and professional. She truly listened to my concerns and made the entire experience comfortable and stress-free. I also want to express my gratitude to the manager, Anastasia, for her excellent support and guidance throughout the process. She was attentive, kind, and ensured everything was handled promptly and efficiently. Being from California, I appreciated how well the service aligned with state-specific guidelines. This service has made a significant difference in my life, and I highly recommend it to anyone seeking professional support for their emotional support animal or psychiatric service dog. Thank you, Theresa, Anastasia, and the entire team at OfficialPets!
Mihaela
Dec 27,2024Best experience ever! Leon is just amazing - very understanding, educated and helpful. It’s a real pleasure to talk to him !
Khrystyna
Dec 27,2024I am sincerely grateful for your help and consultation! You explained all the important points in detail, answered all my questions, and provided guidance on how to act correctly in the future. Thanks to your support, I can be confident that my dog will always be by my side, which has greatly improved my mood and peace of mind. Thank you for your care and attention!
Nikki Tinneny
Dec 26,2024Wow, what an actual Christmas miracle Dr. Leon gave me today! I (kinda fearfully) filled out my application on Christmas evening hoping for a call maybe in a day or two. I was contacted in about 35 minutes directly by Dr. Leon Melnitsky and was engaged in a very easy, empathetic and informative evaluation session. He was helpful, encouraging and friendly and at no point did I feel like I was being rushed out like my past therapist experiences. He explained the process with detail and within a minute of the end of call, I had my full ESA Letter along with additional information sent to me digitally. I’m still pleasantly surprised this was as easy as it was. Thank you Dr. Leon from Lily and I-I’ll be telling everybody I know about your services!
Artem
Dec 25,2024The meeting went well . Thank you for your help and providing quality services
customer
Jan 03,2025Leon was very helpful