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Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
Mrs Abbott
Oct 16,2024Very good service
Mandy Laws
Oct 16,2024Vodafone invoice My request was dealt with quickly and very efficiently
Maxine Fleming
Oct 16,2024The agent was quick, efficient and knowledgeable. Dealt with my questions lightening fast.
Gail
Oct 16,2024Easy to chat to and get in touch. Solved query quickly and efficiently. Thanks
Becky Holton
Oct 15,2024Jordan was very helpful and resolved my query quickly and efficiently.
Marvin Everitt
Oct 15,2024Auyshi was very helpful and efficient.
Miss M
Oct 15,2024Chloe sorted out the issue I had swiftly and efficiently.. thankyou
Customer
Oct 15,2024Jordan has obviously received my messages and acted accordingly to provide me with the information I needed, although I have asked for additional information so I am sure he will provide it. Update, Jordan provided the additional information I asked for very promptly. Excellent customer service Many thanks
Serban Gabriel
Oct 15,2024Julie is always quick to respond to my queries and always very helpful and friendly! Great customer service!
Peterborough Mot &service stat
Oct 15,2024DO NOT TRANSFER FROM A DIFFERENT PROVIDER TO THESE GUYS IF YOU HAVE A BUSSINESS. WE TRANSFERRED, NOW OUR PHONE IS NOT WORKING AND ITS COSTING US THOUSANDS, AND THEY WANT US TO GET OUR OLD PROVIDER TO FIX THE ISSUE
Karen Payne
Oct 15,2024Satish was very helpful and even took the time to call me back to inform me that the action i required was done. Good customer service is always nice to have.
Georgia Voutinopoulou
Oct 15,2024This is a review for Colin, who is very helpful and always goes above and beyond to help you solve any issued you might have or answer any questions. Onecom is lucky to have him, he is a professional who truly takes his job seriously , and gives the best customer experience. Well done Colin!!!
Stuart
Oct 15,2024Online chat with Chloe , everything resolved quickly and efficiently. Many thanks .
Alex Brown
Oct 15,2024Onecom seriously over promised and under delivered and I would urge anyone who engages with them to proceed with extreme caution. Their heavy handed sales tactics have resulted in me being switched to a service provider with inferior coverage paying more to boot. A really bad customer experience.
Simply Wed Bridal Limited
Oct 15,2024Initially contacted to confirm my free Amazon subscription end date but ended up discussing contract term and price hikes as well. Been reading lots of horror stories on line about how after the 17month period during my account review that my phone costs would go up. It is nice to have had reassurance that this won’t be the case.
Justin Arno
Oct 14,2024Teigan was more than helpful and a breath of fresh air in today’s world. I look forward to speaking to you again
Alan Muir
Oct 14,2024customer service absolutely shocking reported a problem on saturday 2 days later still no response, been on hold for over 2 hours now wish i had never changed over,as how i am meant to run a taxi firm with phones saying not available,losnf faith and money,very poor for a communications firm
Jo Machen
Oct 14,2024Now 6 days without buisness phone. Hours waiting on phone for tech support - no answer. Sent email, suppose to return call in 24 hours, quess what!! still waiting 4 days later. Can someone at onecom provide tech support, as per your promises, or is this another untruth.
Peter
Oct 14,2024Jordan was fantastic with my enquiries. A credit to your company.
anita donley
Oct 16,2024Rohit - excellent customer service for this person