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Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
Sylwia S
Oct 11,2024Everything is wrong ! Everyone is telling me they will help to resolve my problem since September and I still didn’t get my refund or any help! You were supposed to activate a new tariff for me since July and you never did and since then you overcharge me each time I travel !
Irene
Oct 11,2024The agent that was dealing with me was helpful and patient, had several queries and she answered them all, and advice me if issues continued to get back in touch
Mr Hilary Birkbeck & Ms Judith
Oct 11,2024Emily was a 5 star
steve morrow
Oct 11,2024Easy to deal with
Janet Packer
Oct 11,2024Ritik was very helpful and able to deal with my issue quickly.
craig esterhuizen
Oct 11,2024Yuvraj was professional and courteous. He called back twice as promised
Jeff Wheeler
Oct 11,2024Very professional to deal with, Julie was a great help and sorted everything out for me with no fuss. Highly recommended A++
Miss Michelle Croombs
Oct 11,2024Great customer service. Alice was just so helpful and polite and got my query sorted first time. Understood what I needed and it was all resolved quickly and professionally. Thanks so much 😊
KAY FLOYD
Oct 11,2024I have had the worst experience and wish I hadn't changed providers. After 4 different call handlers , I finally got throught to Rohit Kumar, who absolutely sorted everything. He was extremely thorough and professional and made sure that he resolved all the issues I was experiencing. So this 5 star rating is for him only !
Ian
Oct 10,2024Great service , quick response
Mr G Wilson
Oct 10,2024Teigan was wonderful, very patient and gave me all the information i required with great clarity.
Carrie Mac
Oct 10,2024Emily M was very helpful and friendly
Alicia Huertas
Oct 10,2024Easy to contact and no wait time, got the issue resolved quickly.
Sandy Blackford
Oct 10,2024I had a question to ask about roaming whist in Spain. He told me while on plane to put my phone on plane mode and when I've landed l could take of plane mode and roaming would be free. Very very helpful.
Paul Greaves
Oct 10,2024Ayushi G gave great service today and assisted me very well.
Dale
Oct 10,2024Excellent service as usual sorting a problem with a mobile contract. Thanks Suneha
Christine Taylor
Oct 10,2024Efficiency - unfortunately after have a good phone experience the actual product requested has never been received. Very disappointing having to call again
Verity
Oct 10,2024quick response
MR TIM ELLIOTT
Oct 09,2024Excellent response to my query. Very helpful and problem quickly answered. Thank you
lee flanagan
Oct 14,2024Stay well away from this company, they start up services without consent, then charge every month, i call up to get it resolved every month and they fob you off, can,t stop payment as they have my mobile linked to the account. Scammers!!! Stay away if you do not want conned!!!.