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Onecom is one of the UK’s leaders in unified communications, specialising in business solutions which bring mobile and fixed line voice and data services together with super-fast broadband as a single, tailored, integrated package.
Onecom was formed in 2013 with a vision to provide innovative bespoke services backed by excellence in customer service.
The company’s track record in customer engagement, staff development and excellence in product range and knowledge is behind its rapid growth, which sees Onecom serving thousands of UK businesses from its headquarters in Hampshire and regional offices in Shoeburyness, Cardiff, Southampton, Leeds, Telford, Brighton and Belfast.
Reviews 729
Fiona Barton
Nov 08,2024No support a sll, I’ve began trying too live a problem for 3 months. I’ve been with Onecom trlucyss as Glyn for 6 years and they don’t resolve issues it takes weeks and months
Erica from London
Nov 08,2024The Customer Support Adviser, Ritik Arora, was SO very very helpful, and was very patient with my limited knowledge of technology. After having my phone stolen, and being quite anxious, he helped me get into my account online and retrieve my invoices, with phone numbers. It was a relief to be able to speak with someone via my landline.
Mike
Nov 07,2024Very helpful was Abishek
Donny Clarke
Nov 07,2024ashuyi was incredibly helpful and friendly more customers service staff should be like here
Charan
Nov 07,2024so easy and quick
Fav
Nov 07,2024The rep was very experienced, resolved my issue in minutes. I am very impressed, I don't like using chats but this was a positive experience.
Ben
Nov 06,2024Emily was very efficient and helped me active my sims
Freda Minton
Nov 06,2024I had ordered a new Sim card. It arrived the next day and it took about one minute to activate it. The advisor was very helpful and efficient.
Ann Griggs
Nov 06,2024Emily was really helpful an a delight to talk to. However she referred on to sort the problem but her colleagues have still not contacted me which is a disappointment
Aimee H
Nov 06,2024Satish K was a great help! Managed to help me with my issue straight away & refunded me due to this error. Was straight forward & easy process. Thank you Satish K :-)
Katie Jillians
Nov 05,2024The person on the phone answered all of my questions and was efficient, professional and personable.
T B
Nov 05,2024Katy was a breath of fresh air to speak to. She was positively helpful and efficient in helping me with my query. It was refreshing to speak to someone in customer service that was upbeat and polite.
Michael lanzarote
Nov 05,2024Excellent service
Michelle
Nov 04,2024Rachel is always on hand to help and support me with our OneCom contract and quite frankly I don't know what I would do without her !!!
Nadeem Javed
Nov 04,2024Lisa dealt with the request promptly... We are very happy with the service provided to us by Onecom, especially Lisa. She is exceptionally good.
Rebecca Emma
Nov 04,2024Emily has been very helpful and fast at communicating
Gi
Nov 03,2024Please don't go with this company, I have tried to get out of my contract as I pay so much for just 3 sim only. Everyone I have spoken to has been really unhelpful, they don't care and I have been told I have to pay over a thousand pounds to come out of the contract...its just madness, I haven't even got new phones to show for it, something very wrong. It is causing me so much stress..I have been told by them to call Vodafone but when you do the call diverts to Onecom..and they know this..so very frustrating.
Tony J
Nov 02,2024Helpful and clear
Annette Lumley
Nov 02,2024Chloe was such a great help today and sorted out the problem straight away.
M Kamran
Nov 08,2024Great service by Abhishek