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Reviews 850
K Raw & Hydro Ltd
Apr 29,2023Can’t fault the company delivery on time no fuss with installation and the after sales brilliant
Customer John beckett
Apr 16,2023From the initial contact I was made to feel important. Ease to say as I was buying a tub from them but it was different. Talked me through all options even when my wife changed the tub before it was delivered was not a problem. The two lads that came with it fitted it with extreme care .talked us through how it all worked and what chemicals to put in .can not thank them enough.
Customer
Apr 03,2023The men who installed the hot tub were very polite professional and made me aware off all operations made things simple I would and have recommended online spa to my friends thank you carl oates and just to add from the first call to the sales team and the last call all staff are all polite and professional
Andrew McHale
Mar 28,2023Waited far too long
Mary hill
Mar 27,2023We would definitely recommend online spa's from the 1st phone call with mikey asking for advice on the best tub for our garden to visiting the showroom the next day nick was very professional and answered all our questions we had the tub delivered a week later. Miles and his mate (sorry forgot your name) were very professional and the instalation went very well Miles explained about the chemicals when all was finished all the rubbish was collected and they took it with them. nick rung later to ask uf everything went well Thank online spa team 😊😊😊
John Liddle
Mar 25,2023Great service and aftercare also. Smooth order, install and love our new tub. Thanks guys
Rachel Bailey
Feb 27,2023Brilliant quick and easy fast delivery
Phil Hinman
Feb 23,2023We always wanted a hot tub and finally got one, great sales service, I’m very funny with buying off line and wanted to see the hot tub so I see what I was buying so they opened on a Sunday for me and delivered/fitted within a week.
Gladys loveridge
Feb 19,2023Absolutely amazing from start to finish very friendly and helpful kept in contact with me at all times. Even after a year of getting my tub I still get calls just to check in and make sure everything is ok. The set up team were also very professional showed us how we use the tub was set up very well other than they forgot to bring the filter which was obviously not a problem they sent it to me so all good I would highly recommend this company.
ALAN LOCK
Jan 10,2023I've wanted a tub for years and finally did it. I'm very happy. The lads who delivered it were great. They explained everything thoroughly and didn't mind me asking questions. I love the tub and wouldn't be without it
S bindley
Jan 10,2023Made it so easy to order, fast delivery and help choising best deal, well happy with product....
Mike jones
Jan 03,2023Hot tub is great exactly what I wanted and purchased through the Christmas deals so got a few extras however still waiting on one item of the offer equipment and but I’m sure that’s just been delayed due to the time of year and the postal strikes delayed delivery due to vehicle breakdown
Mal Roberts
Nov 25,2022Love my hot tub!!!!
Jess Goode
Nov 01,2022I got the amazing Maldives spa from online spas. The delivery was great and easy, all I had to do was make sure the gate was wide enough and the electrics were right type and they took care of everything else.
Sharon
Oct 25,2022I’ve ordered top up chemicals and other accessories a few times now and the service is always quick and efficient.
John Burns
Oct 09,2022Had a warranty issue with a seven seater hot tub we purchased from Olnline Spas two years ago. Online Spas replaced it with a brand new identical tub. They also fitted a new insulated cover and replaced the step. They even paid for the crane lift into the property. There installation guys were fantastic can’t fault there Customerservice. Fair play to Online Spas for going the extra mile on the warranty issue 👌🏽You
bryan
Oct 07,2022no complaints the team done a good job and i am happy with the outcome
Greg Campbell
Oct 03,2022Great service from start to finish. Mickey in sales helped us choose the right tub, Nick helped pre install and the install team were fab. Post sales from Annie was great, lots of helpful advice. Even the MD took the time to call and offer advice !
Alan Ball - CEO & Chairman
Sep 24,2022I ordered two orders by accident and the team collated the orders and immediately credited the delivery duplication charge , I order regularly and it’s always good service with competitive prices and quality products
Unit 2a, Ardane Park, Phoenix Avenue, WF7 6EP, Featherstone , GB
https://www.onlinespas.co.uk
Emma Louise May
May 11,2023We recently brought a hot tub from online spas and they were brilliant from start to finish good well recommend anybody using an excellent service.