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Reviews 850
Mr Bernard Arnold
Apr 25,2022From start to finish they could not have been more helpful
Jason Pankhurst
Apr 23,2022Excellent service, couldn’t be happier. After care service outstanding. Team who did install worked like trojans. Tub completes garden transformation. Would high recommend them to anyone
Mark
Apr 22,2022Got our hot tub delivered and installed by Sebastian today! He was very efficient and friendly. Stayed until all set up and full to test all functions and give us an in-depth guide on using! Would definately recommend *****
Karen James
Apr 16,2022Amazing job we love it
Donna
Apr 16,2022Ash was very helpful from start to finish, guys that fitted it were professional and friendly.
Julie
Apr 16,2022Went to the opening day of showroom and bought our hot tub. The staff were really helpful and knowledgeable. Would highly recommend them. The installers were also great and showed us all we needed.
Rick Tingey
Apr 16,2022I looked at Swim Spas locally all very good but at £25-30,000 it was more than I wanted to pay. I looked online and soon came across Online Spas I looked at the specifications sizes and guarantees ALL GOOD so I rang them and hit the wrong number and got through too customer services but what a really friendly and helpful girl she answered most of my questions but still got sales to give me a call and within 15 minutes. I spoke to Ash he asked me what I wanted and what I had been looking at explained in great detail the model I was looking at then emailed me the specs and an actual video of the exact model I was interested in at the same time he organised a finance package if I wanted to utilise it we discussed the extras included the cost for transportation and crane hire and who would fit the Spa. I asked about order times 1 week fitting times 1 week crane hire 1 week so if I order today and get my builder to organise the base and electricts 1 week topps YES. I paid a £500.00 deposit and the next day the crane company were at my home looking at the lift. A Week later I have a 4 metre by 2 metre by 1.5 metre swim spa in my back garden working and looking exceptional for this bank holiday weekend. Yesterday customer services rang about my experience again and explained the spa fitter Miles would be out today to organise the blue tooth a slight scratch and ensure I'm happy same again nothing was too much trouble for him no dramas very helpful and he made the experience of delivery and craneing enjoyable. The truth is I bought a £15000 swim spa online from a young company that you have to trust on face value and I relied heavily on the reviews they had and my review is 100% accurate I wouldn't hesitate to recommend this company and there products there honest reliable genuine and done exactly what they said when they said it Exceptional Well Done Rick Blackpool
Kelly
Apr 16,2022From our first enquiry to delivery, the customer service was incredible. Nothing was a problem. The hot tub itself, is fantastic.
John McCarthy
Apr 16,2022Hot tub great. Installation not great. Conflict between fitters. Had to finish some of work myself. Cover brackets all detached on first use. Some damage in transit. However the company are putting things right and remain very supportive. Time will tell.
Maxine Collison
Apr 14,2022Wow what an amazing company to choose to get our hot tub from. Ash, Neil, Josh you are all fab salesmen. The two guys that came and set up were lovely polite helpful. It was a pleasure to speak and meet you. Definitely recommend using these guys. Our hot tub isthe Arizona, Bluetooth fountain and Led changing lights. Feels like we are in a different country when we are in it.
Paul Cooke
Apr 10,2022Brilliant service great sales staff very happy Easy non pushy sales ordered at 3pm on the Wednesday was installed by 11:45 on the Thursday how’s that for service many thanks
Matthew Gibbs
Apr 04,2022Great experience with online spa would let friends and family know about the great service and spas all I can say it was great and a massive thank you
Gareth Hopton
Apr 02,2022First class service. Brilliant knowledgeable company. Once purchased was installed within days. The guys that turned up was professional, polite and nothing was too much. They set it up quickly and gave us an in-depth demo and how to care for our spa. Would definitely recommend as a company. Very happy customer
Dave Draper
Mar 31,2022Amazing company and service, went down to their warehouse where they have created a really nice display area. After having a look round with the manager who was very knowledgeable and discussing options i settled on the Nordic spa and couldn't believe it when they said it could be installed the following day. Sure enough the day after their team arrived at 10am and had us fully installed by 2. Would highly recommend online spas to anyone looking, far cheaper than Jacuzzi and no difference in quality. Well done to all the team involved.
Paul Cooke
Mar 30,2022Well what a happy customer I am Great service easy to deal with Friendly non pushy sales team left me alone to decide and wow talk about service ordered a new spa 3pm the evening before was delivered and installed at 11:45am the the next day by a friendly helpful professional installer many thanks what a a* service
Gordon Oliver
Mar 29,2022First class service.
Toni Jacklin
Mar 28,2022Absolutely brilliant applied on the Tues it was fitted on the Friday, the lads were very polite and helpful miles and his apprentice worked well together top job deffo recommend them
Neville Pittman
Mar 27,2022Prompt and polite installers, a very good service. Hot tub is excellent as well and well worth the price
Phillip Morton
Mar 25,2022Excellent, highly recommended. We enquired about our spa back on Black Friday, purchased in December and have a buy now, pay 12 months deal which won’t start until after installation. Despite numerous delays with sorting the back garden, Online spas were fantastic and just said no worries. On delivery, the installation team were excellent. Very helpful, hard workers. Quite simply can only praise online spas from start to finish. Well done.
Unit 2a, Ardane Park, Phoenix Avenue, WF7 6EP, Featherstone , GB
https://www.onlinespas.co.uk
Elaine Hall
Apr 25,2022Great service from on line spas would fully recommend