Fantastic service even when I got a bit stressed because it clearly wasn’t going to fit through my side entrance, the installation guys, Nick and the director was determined that the hot tub would be in the garden that evening, The installation guys recommend which way it should be positioned so I could get privacy and explained everything really thoroughly! Can’t fault this company at all and having a great time in my St Lucia. Thank-you
My roma hot tub was delivered by Miles and Dan they couldn't of been better. The install was quick but professional and explained everything in detail. I would highly recommend online spas not only for the amazing price of their hot tubs but also the customer service. Miles and Dan even helped me with putting the fence pannle back up.
The delivery men were very helpful and efficient. They explained the whole process. Would recommend 👌
The team from online spas from start to install day was outstanding. ordering my Roma hot tube the customer services team talked me through everything. to the install it had to be craned over the house the install team seb & Josh were excellent I could not ask for a better team. Overall stressfree from start to finish. Highly recommended
Great service,delivery, set up . Pity it was wrong hot tub. Overall im happy
Great service from start to finish. Would definitely recommend. Thank you
Both fitters were 5 star, polite, efficient and did a brilliant job! Delivery was spot on and online spas kept us updated every step of the way! Thank you!
Excellent service great quality top lads that installed it love it Thank you
We have been thoroughly happy with the whole process from ordering to relaxing in our tub. The staff answered any questions I had on the phone, I think it was nick I spoke to, nothing was too much trouble, we were kept informed about delivery etc. The drivers and installers Miles and Dan called with 2 hours notice on the day and arrived bang on time, the did everything they could to help us and explained everything from matinence to using and cleaning the tub and answered every question we had, nothing was too much trouble. Installed just in time for my 40th birthday next week, as I can't do much else due to covid!! I received a courtesy call today (day after delivery) from online Spas to check everything was OK and we were happy. We certainly are very happy and would definitely recommend this company for ordering your hot tub!! Thanks everyone at online Spas!
William Graham
Mar 09,2021It’s been a pleasure dealing with this very professional company. From the moment I enquired about the Lisbon hot tub till the day it was installed has been well organised plus the communication with the online spa team has been second to none. The lads that came to install the tub were informative and and very knowledgeable about the tub and explained everything clearly to my other half. William Graham