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Reviews 850
Brock
Mar 22,2022Superb from start to finish, easy to deal with. The installation team were excellent.
Emma
Mar 22,2022Very good experience with this company, helpful and friendly staff
Brian Spencer
Mar 22,2022Delighted with our hot tub. We worried about investing so much money online but we could not be happier with out purchase.
Carly
Mar 19,2022Honestly, after speaking to many companies, online spas made everything really easy! The delivery in particular, the guys who delivered and installed the hot tub need massive respect as it was a hard one to get it into our garden! Not once where they negative or made me aware how hard it was!! I knew it would be tricky as many companies said I’d need to hire a truck with a crane on to take it over the wall. The 2 guys did it by hand with a bit of wood! I was sceptical when first ordering, as it just seemed to easy! Seriously, if you buy from these, you won’t regret it! Filter was broken but had 2 more delivered a day later. Can’t fault the whole process! Thanks all involved, my husband was very happy! C Sawyers
Barry Clarke
Mar 18,2022On line spa really do go the extra mile and the engineers are brilliant
Peter Salmon
Mar 18,2022Following on from last review. Was promised a engineer visit today to get the hot tub back up and running..... guess what no engineer showed up. No contact from company sent numerous messages and called numerous times. Not one reply. Update .... reply from engineers they cannot make it. Very late at night. Had to take time off work. This is not good. Will see what the morning brings with the phone call from the main office. Update from last review, after months of chasing, Miles the engineer came and got our tub back up and running. He is very knowledgeable and knows what he is doing. Very grateful miles. Seems to be communication issues with the office but we got their in the end. Rechanged back to a 5 start review as the tub is great. Hopefully no further issues.
Lee Jones
Mar 17,2022Great product and very efficient service.
Chris Jackson
Mar 16,2022Brilliant from order to installation. Also had several follow up calls to make sure everything was ok.
PF
Mar 14,2022Had no problems so far all issue solved to my satisfaction From my experience I would recommend to my friends.I trust that I the future the good service will continue as it has started
Riverside blues cafe
Mar 14,2022Great company, very organised and helpful thank you
Keith Smyth
Mar 12,2022Great service and friendly and easy experience when speaking with Ash on the phone. Ash also phoned after installation to make sure I was happy with my Spa. Received a follow up call a few days later from Annie, to make sure I was enjoying my spa. Highly recommended.
Debbie ashby
Mar 10,2022Highly recommend 5* always happy to help the fitters were really helpful
Matthew
Mar 09,2022I enquired about a hot tub and received excellent customer service and a great deal. My purchase arrived within the specified timeframe that I was given. Out hot tub was perfect and the installers were very helpful setting it up and answered all questions that we had. Would definitely recommend them.
Trudie johnston
Mar 04,2022We recently had our Roma hot tub delivered totally amazing service from the first contact. The company was excellent on guidance on which hot tub to choose to our family needs. The company kept us well updated on delivery and was delivery was quick and very professional with easy straightforward guidance for care of my hot tub totally amazing wish I had purchased a lot sooner. Thanks online Spas for helping our family Making memories
Sonia Mitchell
Mar 04,2022Had a Cuba Spa installed today by Chris and Brian, very friendly and helpful and thorough,Online Spas are highly recommended, can't wait for it to get up to temperature to have our first dip. Well done Online Spa's.
Nicky Williams
Mar 03,2022From start to finish a great experience, installation was seemless and would highly recommended, our original purchase was faulty when they tested before dispatch and gave us a free upgrade, nothing is too much trouble.
Gary
Mar 03,2022Absolutely hassle free service. We placed an order on Wednesday, it was delivered and installed by Saturday. Outstanding . Highly recommend. And we are over the moon with our tub.
Mark Friday Broadley
Mar 02,2022Great all round experience from booking the hot tub to having it delivered and installed.
Grace Goodger
Mar 01,2022We ordered the California hot tub Delivery was very fast All set up and explained to us They was very professional Always on hand to answer any questions we may have Over the moon with our hot tub would Recommend to anyone
Unit 2a, Ardane Park, Phoenix Avenue, WF7 6EP, Featherstone , GB
https://www.onlinespas.co.uk
Irma
Mar 24,2022Excellent purchase, delivery and installation team were excellent. We were shown how to use and maintain the Hot Tub . It’s been a pleasure using on the cold winder days , we definitely recommend using Online Spas for you hot tub purchase . Wonderful customer service .