Just received our Spa, the Installers were absolutely amazing so helpful and easily overcome the obstacle of access arrangements to the back garden that wasn’t sorted by the team that were supposed to.. But in saying that it’s in and sorted and absolutely amazing We Love our early 30th Anniversary Present.
Excellent customer service and excellent delivery of hot tub the guys were very helpful and explained everything I needed to know on how to work hot tub I would definitely recommend you to anyone looking for a hot tub well pleased with my purchase Thank you x
Fantastic service from beginning to end! All the team at online Spas have been amazing very knowledgeable and professional, love that they have telephoned to ask how we are getting on with our new hot tub and that we can contact them anytime if need be. We have had lots of comments from friends and family regarding how lovely our hot tub is , we are over the moon with it !
Very good as always!
Excellent customer service and after sales. We experienced a slight delay on the delivery schedule due to covid, however they kept us up to date of progress and even offered an alternative that could be delivered immediately. 5* all round, highly recommended.
Excellent service from placing order to delivery. Ordered Nordic tub and on delivery day received a call where the wrong colour was being dispatched. This was quickly rectified with the correct colour. The delivery and installation was impeccable and due to only have part of my garden I was advised they would come back to fit the lifter for the cover. Two months later and they again did a brilliant service. Would highly recommend this company. Very high standards and excellent customer services.
Order came earlier than expected very good products
Excellent service, always in touch. Nothing too much trouble and a knowledgeable installation team
Excellent service, prompt and reliable!
Fabulous team from start to finish
Love my new hot tub from online spas. Fantastic service from start to finish. Thank you.
Brought a Maldives spa not even 10 months ago, noticed the cover lift had been installed wrong and every time you lifted the lid the screws were ripping into the cover. Contacted them about the issue and there reply was the lifter is fitted correctly and the rips are general wear and tear. I replied stating the tub and lid are not even 10 months old and if that’s general wear and tear the product is very poor and I haven’t even had a reply. Trying to contact them is a joke and they have very slopey shoulders, as soon as they have your money they have no intrest. Would not recommend anyone purchase from them.
Provided good friendly service and excellent hot tub
100% recommend, polite and friendly staff who helped me find the perfect hot tub for the right price. Absolutely love it
100% recommend, polite and friendly staff and helped me find the perfect hot tub for the right price
Excellent service and fabulous hot tub
Excellent service and professional thank you
Great company to deal with and Sebastian was very helpful and efficient at installing it.
Great people from start to finish .came out assessed what we needed and told us best plan . Delivered and fitted professionally and we were taught how to use the spa and get the correct settings for water chlorine levels etc .very happy cheers online spa.
Stacey White
Jun 19,2022Received my beautiful nordic spa installed in good time instruction relayed to me very helpful delivery guys Did have a bump in the road as the lights failed to work but booked me straight in for them to be fixed