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Reviews 850
Leeann Ray
Sep 07,2022Family love the new hot tub best 1 they have had ,very friendly staff from the first telephone call to them delivering it
Steve Robinson
Sep 06,2022Excellent service from the installers to customer services, we have an issue with a very small hole in our hot tub from the manufacturer not leaking but still should not be there, which is now going to be replaced instead of repaired, online spas have been brilliant throughout keeping in contact etc, would really recommend online spas to anyone.
Claire Young
Sep 03,2022Don’t buy from here, I bought a hot tub from here. They messed up the delivery date. I was promised a hamper from them as a good will gesture which a year down the line has never arrived. The headrests on the hot tub have started bubbling and peeling off. I have emailed them 8 times but never have I received a response from this company. Feel that since they received my money there not bothered. Customer service is horrendous. Don’t buy from here.
Carolyn Henderson
Sep 02,2022Excellent service , hot tub was delivered in 2 days of ordering it, excellent delivery guys & helpful advice on how to maintain & run the tub , had no problems with the hot tub at all, very easy & simple to run, would definately recommend this company
Madz
Aug 31,2022Very professional service, our hot tub was delivered by Seb and Brian. They explained everything to detail and no dramas at all.
Graham Tudor
Aug 26,2022Ordered filters for my California hot-tub but found the website awkward to manoeuvre. The pictures don’t reflect the product you need so unsure whether to Eder or not Pity really
Consumer
Aug 25,2022Had my Maldives hot tub delivered and installed today, lovely luxury hot tub. Very friendly and helpful lads, answered all my questions and explained everything to me with superb demo. Thank you, can't wait to try it out now. Would definately recommend online spas.
James Beard
Aug 22,2022Very professional service and sent out stock items promptly. Out of stock items were put on hold and dispatched when available without any further chasing required. Wonderful service.
Mr M Ward
Aug 22,2022I found On Line Spa excellent company to deal with .. Staff are all friendly and helpful .. The gentleman who came to fit the spa was wonderful..explained everything I needed to know .. Was clean and efficient in fitting the spa .. I absolutely love the spa .. I would highly recommend this company to anyone looking to get a jacuzzi
Philip Bond
Aug 13,2022This is a professional company was surprised by the turnaround from ordering to installation took two days nothing too much trouble as i changed the model at the last minute. Installation was excellent miles the installer was knowledgeable and very helpful to a first time hot tubber, wouldn’t hesitate to recommend online spas Thanks Phil
Gavin Collins
Aug 08,2022I was so impressed with this company. Mad ethe initial enquiry on Tuesday just gone, passed the credit check Tuesday evening took delivery on Thursday. Seb and Chris were very professional, extreamly helpful, tidy and gave us some good tips on how to get the best out of our Hot tub. Iwould highly recommend this company
campbell
Aug 06,2022Great experience from start to finish. I had to put my delivery off for quite a while, due to personal reasons. Online spat was very understanding and kept hold of my hot tub until I was ready for it. The men that delivered it was great, professional, polite and explained everything that I needed to know about my hot tub. Can’t fault online spat. They was great from start to finish.
Chloe Conkie
Aug 06,2022Thank u love that both speakers r working brilliant job
Ryan Green
Aug 05,2022Delivered to exactly where I wanted and set up and installed quickly. Gave a detailed demonstration of how to run it and how to maintain it
Tim Kemble
Aug 05,2022hi there i was so pleased with the quality of the hot tub and how quick it got delivered im over the moon with the hot tub my family are using it every night thank you
Paul
Aug 03,2022AVOID AT ALL COSTS .From the hard sell i was suspicious and should have trusted my gut feeling. Such a luxury expense needs thorough research which we did. We also reviewed the feedback and thought this was too harsh to be true. Im a honest person and expect an honest service ,sadly this company know only too well they dont share the same values. By all means Online send a automated response and try to cool me into a response, unlike you i will answer the phone ,deliver on my promises and not hide away under automated call routing and people who frankly do not care about your business, just a bottom line number. You are a credit to the industry...
jason clarke
Jul 30,2022Recently purchased a hot tub from online spas took less than week to get installed staff was very freindly and helpful and fitterxremoved all packaging and took it away with them Highley recommend
Caroline
Jul 29,2022Fantastic from my first conversation with yourself to being delivered and installed can't thank u enough very happy 😊
John P
Jul 29,2022Spot on as usual! Got my tub last year and used it more than expected, they came out recently to do a full service on it and as always they're a brilliant company.
Unit 2a, Ardane Park, Phoenix Avenue, WF7 6EP, Featherstone , GB
https://www.onlinespas.co.uk
Justin booth
Sep 22,2022Very fast installation of hot tub fitters where very friendly and very helpful. Fitters explained everything I need too know about the hottub and the chemicals I need too use. I would recommend anyone too buy from onlinespa they where very friendly and helpful