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Setting the preferred standard in claims management Market-leading service provision for the third party administration of home emergency policies across the UK and Northern Ireland
Reviews 715
Jean Ash
Sep 13,2024SCOTT was so friendly and helpful and put my mind at rest
Alan Clark
Sep 11,2024Experienced and friendly technician. A very tidy worker and would recommend to anyone.
Sharon Bragg
Sep 05,2024Really helpful. Quick and straightforward Gives me confidence my query has been addressed
Femi Asogbon
Sep 05,2024This is probably the best experience I have had of any maintenance service. PMS was quick to contact me and swift to come around and fix my electrical issues. The communication was excellent throughout. The engineer was patient and cautious. He could not finish the work the same day because he could not get a matching part. But he came round and sorted it the next, Thank you for an excellent service.
Kah Yin Hor
Sep 05,2024Many thanks for sorting out a leak. Responded and sorted the issue really quickly.
Carol Corbishley
Sep 02,2024Our plumber was friendly helpful and also explained the fault and what to do if it happened again. Great experience and the text message about time he would be there was accurate too.
Carens owner
Aug 31,2024Boiler problem identified and new part ordered and fitted within 3 hours of engineer's arrival.
Rachel Greener
Aug 30,2024Super quick to come out, sorted drains without issue and gave useful advice
Emma
Aug 30,2024Call was made via home emergency cover. The team were friendly helpful and repair job on roof was completed quickly and efficiently despite the rain. Thank you so much for all your help.
Pamela
Aug 29,2024Great service thank you
Jackie
Aug 29,2024Prompt & good service. Polite & friendly engineer.
Michael Martins
Aug 28,2024AMAZING ENGINEER
Richard Murray
Aug 28,2024Easy to get assistance when requested. Professional throughout my interactions. Helpful, friendly and polite.
Anwen Clarke
Aug 27,2024Zak was courteous, professional and friendly. He carried out the work with no problem and went above and beyond when there appeared to be a problem with the shower (there was a bubbling sound coming from the drainage) and was able to reassure me that it was working fine.
Lynne Fisher
Aug 27,2024Neil did an excellent job clearing the drains on my property - the root cause being a blocked neighbourâs drain! Thank you.đ
Andrew revell
Aug 26,2024Good professional job
Suky Samra
Aug 26,2024Excellent service and problem resolved quite quickly.
Mike Shakespeare
Aug 24,2024We spoke to utility warehouse who stated thus company was managing our boiler service. They failed to arrange this so to keep our boiler guarantee we have paid privately. We are now informed as we cancel we will get no refund for the service we never received and a further fee of ÂŁ30. If I had known this was simply a facilities company who phones round to find a plumber I could have done this more successfully myself.
Nazreen Rafique
Aug 24,2024Really grateful for the engineer who came out and fixed our plumbing in short notice
4-5 Merchant Court Monkton Business Park South , NE31 2EX, Hebburn Tyne and Wear, GB
http://www.preferredmanagement.co.uk
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Sep 14,2024This company was assigned by Halifax home emergency cover to fix a boiler issue. They have sent an engineer 3 times now and still not fixed it. Left a vulnerable customer without heating for over a week. Disgraceful