logo
Printerbase

Hosted by David Simmons

4.5 (850 Reviews)

To leave a review you need to be logged in

We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.

We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36

Reviews 850

4.5

Out of 5.0

comment
customer
Sep 09,2024

I’ve never encountered such great service , I had a couple of calls once when I ordered the printer which was very helpful and not a sales pitch and another when the printer was on its way . I can’t recommend this company enough ! Thank you

comment
Wavee Gray V
Aug 24,2024

Good price. Delivered quickly. Excellent customer service.

comment
Philip Gardiner
Aug 18,2024

The service I received was excellent. After I placed my order a customer advisor got back to me to confirm if I had considered certain attributes of the printer and I hadn’t so on the back of this I amended my order. The advisor was very helpful and called a few days later to confirm that I had received the printer and happy with my purchase.

comment
Sally
Aug 05,2024

The pre-sale call to offer advice was very much appreciated and your staff member (Jade, I believe) was both knowledgeable and courteous. We are pleased with the swift delivery and the after-sales email. Well done

comment
Sally
Aug 04,2024

Excellent service, great price for a Canon all-in-one A3 printer, and very fast delivery. Would highly recommend Printerbase.

comment
customer
Aug 04,2024

A great price for HP Color LaserJet Pro. Great communication. Fast Delivery. What more do you want?

comment
colin balch
Jul 29,2024

Exceptional customer service (when I sent an email it was viewed in minutes and replied to) and a great price for my Canon G 650 which even Am**** couldn't compete with. Yes they do call you to chat about your purchase but they are very friendly and they are running a business after all so why not ? but even so they are not "pushy" in any way . I highly recommend them.

comment
Geoff Chapman
Jul 29,2024

The printer was deliver so promptly after the order was placed. 100% happy with the service.

comment
Andrew Standen
Jul 27,2024

Really pleased at the price and speed of delivery. Great product knowledge and helpful staff

comment
Mark
Jul 27,2024

They had a printer I wanted at a good price but there was a lot of unnecessary communication during the buying process. If it was available on Amazon it would have been quicker and easier. I think they were trying to get me to buy (unnecessary) spare ink with the printer, and deflect support questions away from themselves towards the manufacturer.

comment
Alih
Jul 20,2024

I have never had customer service like this!!! I was phoned to check that I was buying the right printer, the operating system I was using was compatible and what type of printing I was going to do. Was then told that printer would arrive the next day and it did. I cannot recommend Printerbase highly enough.

comment
J. Forrester
Jul 19,2024

Good range of in-stock products at reasonable prices; online order followed up by a customer service phone-call pre-dispatch to ensure that the customer is buying the right product for their needs; fast delivery of product.

comment
John from Norfolk
Jul 17,2024

The company phoned me to make sure that I was aware of the limitations of the printer that I had selected - I was aware but full marks for checking!

comment
Hatters
Jul 15,2024

Top class service, quick delivery and constant email and telephone updates. Will use again.

comment
Bradfordatnight
Jul 11,2024

Spot on service and rang to check in too. Lisa helped along the way. Would buy again.

comment
Stuart McOwan
Jul 08,2024

Not only cheaper than Amazon, but phoned to make sure that I had made the right choice and kept me informed of progress with the order. Very impressed.

comment
customer
Jun 29,2024

Excellent communication, price and speed of delivery. No need for Amazon with companies like this.

comment
Dave Ledger
Jun 28,2024

A company with a personal touch. They messaged me to make sure I had ordered the correct printer before despatch. I have since receiving my order had communication to ensure I'm still happy with it. Good prices too. Recommended.

comment
Ian Evans Mountain Images
Jun 26,2024

My initial impression of this company was good because I was telephoned following the placement of an order for a printer to ensure that it was the right one for my requirements. They shipped everything as they had promised on 18 June and I just had to wait for delivery which should have taken 2 days. Great, I thought !! Ah, but .. that is where it all started to go wrong ! Unfortunately they shipped my purchase out with FedEx who have a dreadful reputation for unreliability, particularly in my locale. And so, by 24 June, after several fruitless calls to Printerbase's Customer Services department and with the package still undelivered I asked for either a refund or a replacement to be despatched by a different carrier. I spoke with their Customer Service Advisor 'Yvette' who told me, and then emailed me, to say that 'she had despatched a replacement' by DPD and if the original shipment arrived in the meantime I was to decline delivery. Now I have received dozens of shipments by DPD and I know their systems and their local staff well. DPD always notify the recipient of a package that one is on the way. On this occasion one, surprisingly, did not arrive. So I emailed Yvette for details of the tracking information for the DPD to confirm shipment to allow me to monitor the parcel's movement - AND TO CHECK THAT SHE HAD DONE WHAT SHE SAID SHE HAD !! Interestingly .. and the of source of my doubts and suspicions .. this request was met with a stony silence !!!!! I suspected that Yvette had done nothing and was going to hold on, avoid answering my calls and emails, and hope that, sooner or later, the original FedEx package would finally be delivered. If that was what she had done, then that would have been totally dishonest. As it happened, the next day, 25 June, the original FedEx package did arrive and, contrary to Yvette's instruction and in keeping with my own suspicion that nothing else was coming, I accepted the FedEx parcel. It was lucky I did accept that original parcel. Ultimately, I never did receive a DPD tracking notification nor a DPD parcel, so my suspicions were correct. Yvette had just sat on her hands and was not entirely honest with me. Would I go to this firm again ?? Would I trust this firm again ?? Would I recommend this firm to anyone ?? Judge for yourself from these events. My answer to all three questions is NO, NO, NO. My recommendation from this experience is to BUY LOCAL whereve you can. At least you can look the salesperson in the eye and you don't shell out any money until you have the goods in your hands. Ian Evans Invermoriston, Highland Scotland.

comment
Alastair Falconer
Jun 26,2024

The website is informative and easy to use. Prices are competitive. The printer ordering process was straightforward. Printerbase contacted me the next day about my purchase ensuring that I had a clear picture of the printer (eg it only has single sided printing). THe delivery was very prompt and communication about it excellent

0161 308 5800 [email protected]

Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, GB

https://www.printerbase.co.uk

Contact Here
Recently Added