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Purplebricks UK

Hosted by David Simmons

4.0 (800 Reviews)

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Wave goodbye to the bull and sell your home for free with Purplebricks.

Think there’s a better way to sell your home? So do we. With more 5* reviews than any other agent, we’ve waved goodbye to the bull. That means combining the best tech to put you in control of your home sale, while never losing the personal touch. We give you stunning app *and* a team of experts — local knowledge *and* a wealth of data and insights. Oh, and we’ll sell your home for free.

Every single person who sells with Purplebricks gets everything they need to sell their homes for free.

A free house valuation and a standout property listing Letting you manage viewings in a click on our handy app Handling negotiations so you get the best possible price A team of experts by your side, all the way until completion Service 7 days a week, so you’re never on your own

Want even more support? We have optional extras along the way — but you never have to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

Questions? We’re here to help. Just give us a bell on 0800 810 8008 from 9am - 6pm Monday to Friday, 9am - 5pm on Saturday and 9am - 4:30pm on Sunday.

Reviews 800

4.0

Out of 5.0

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CR
Feb 04,2025

I have never experienced worse customer service! We initially put our house up for sale with Purple Brick in February 2023. The Sales agent did a very good job in selling us a lie! Since the minute we signed we had little to no communication from her or any other team member, the sale of our house fell through 3 times with Purple Brick because they didn't complete any checks to make sure the people they were selling to were actually legit and able to pay for the house! We tried to contact them over and over again and each time we either got no response or a "No we can't sorry" response. As soon as they knew they'd secured our money, they didn't care for customer service. Finally we had no choice but to put our house up for sale with another agent and if not before, this is when we realised we made a huge mistake trusting this company! We were then forwarded an invoice from Purple Brick, over £500 more than we initially agreed to pay! When asked for a break down of the invoice, we were advised this was the only breakdown we were getting and had no further contact from the sales lady. I later joined a live chat with Purple Brick, where the team member gave me a set price on the amount they charge for the services, I asked if they could increase this and she said no. When I asked for this information by email the live chat was ended, I tried a further 3 times and got ended before getting through to a different agent, who said he would ensure this information was sent.. Surpise, it never reached me. I have made numerous complaints to Purple Brick with only one response,with no evidence on that they do not believe this is the service I have received and offered to knock £50.00 off of my bill!! Since I responded to them early LAST YEAR I have heard nothing back, until my partner has had a debt collector contact him for the over due payment. To add to this, the debt collectors will not discuss this with me because Purple Brick have decided that this debt lies only in my partners name.. I am now waiting for contact back from the Ombudsmen to hopefully help get this headache sorted or atleast a call back from someone at this awful company.

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Tom
Feb 04,2025

Had a viewing today with katie stephenson was very friendly and helpfull, thankyou

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customer
Feb 04,2025

Very knowledgeable and polite valuet

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Daisy Halstead
Feb 04,2025

We had such a pleasant experience when Simon came to value our property. This is the first time we have sold a property and Simon shared such a wealth of knowledge. We were so pleased with the valuation and can’t wait to proceed to selling with Purple Bricks! Thanks so much Simon! Daisy and Brad 😊

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Bradley Renwick
Feb 04,2025

Simon was a top guy! Really helpful and friendly

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Tahir Rehman
Feb 04,2025

A very pleasant experience which I was not expecting. Shakeel was genuine and very helpful.

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sandra leahy
Feb 03,2025

Lovely staff Clear communication

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Jayne Curley
Feb 03,2025

Answered questions when asked

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Beatriz Manzano
Feb 03,2025

Kindness, willingness and supportive.

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wendy
Feb 03,2025

Thanks so very much. Your patience and expertise are appreciated. Your valuation is accurate.

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Annette Hackett
Feb 03,2025

So easy to contact you, prompt reply and friendly staff.Thank you.

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DAVID DALZIEL
Feb 03,2025

Lovely estate agent , pleasant

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Malcolm Crank
Feb 03,2025

Very helpful and informative meeting with Gavin

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customer
Feb 03,2025

Straight forward and easy to use, very informative and helpful with going through the process and their services

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Elizabeth Allan
Feb 03,2025

Stephen was very efficient, professional and informative. He was straight to the point and provided good advice. I would certainly recommend him to others.

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Michelle
Feb 03,2025

Only had valuation so far however, courteous and knowledgeable. Didn't feel pressured given the space we need to make an informed choice

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Kieran Mulholland
Feb 03,2025

Awful service, sold so us as a customer poorly, didn’t communicate updates and missed out on potential sales. You get what you pay for and I hope anyone reading this takes note…do not use this service!

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Paula Adina Mindra
Feb 03,2025

I heard about this agency and it was recommended to me. Yes our agent Michael Gough was open to questions and honest. I liked that he answered my questions and was kind in showing us the house. The attitude in answering all the questions was clear and we liked it

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Alan Thompson
Feb 03,2025

Friendly thorough and informative, good job.

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Nwaomu services
Feb 03,2025

Colin has been extremely helpful and acts promptly with my requests and enquires

0800 810 8008 [email protected]

Purplebricks Property Limited, 650 The Crescent, Colchester Business Park, CO4 9YQ, Colchester, GB

http://www.purplebricks.co.uk

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