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Quality Part X LTD

Hosted by David Simmons

4.5 (759 Reviews)

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Reviews 759

4.5

Out of 5.0

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Shanice Cowie
Mar 02,2025

I had a really good experience at the Stevenage branch. I dealt with Adam and his colleague lately. They were very helpful and answered all my questions. And I came away with a vechile.

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Mr Andrew Towey
Mar 01,2025

Brillant experience buying the car from these guys so easy and simple and nothing to much for them. And the cars are up to show room standards would highly recommend these to anyone

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Donna Donaldson
Feb 26,2025

I brought a car four weeks ago and had to return due to gear box failing. I exchanged it for another and three days on, I am waiting for the RAC again as this car, which is another 2021 plate; won't start. I wish I had kept my original car and never had contact with this company đź’”

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Performance Centre
Feb 25,2025

Fantastic dealership with really friendly and helpful staff.

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Peter Brackenbury
Feb 23,2025

The vehicle was released with major faults including brakes, tyre, track rods and spare tyre kit. They claim AA check their vehicles which we pay for as part of a charge. This is obviously not a reliable company, The vehicle was returned for the repairs this took 2 weeks, on collection we were informed that the replacement tyre was not new, obviously the tyre could have a dubious history. Would not return or buy any vehicles from this place.

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Aqua.world
Feb 23,2025

Worst experience ever. I wouldn’t recommend buying the car from them. I have been told the car is all ok never accidental or damaged, and it’s in best condition. They made me view the car inside the garage in the evening just washed outside to make it shine. And delivered in the night. I couldn’t look at the car properly. I realised it next day that it was all painted and had some paint scratched from few places. They said car would be deep cleaned but all dirty inside.The rear side door was damaged n repaired. Which I wasn’t aware of. I wanted to return eventually they did it because it was in warranty and I told them I would return it as soon as I found these things out. I got the car through 247 car finance and they arranged it free delivery for me. But when it was time to get the deposit back they took the delivery money out from my deposit. And also made me to deliver the car to them myself. Infact it wasn’t my mistake they did they gave wrong information to me, but still I spent money again to drop the car as it was distance sale. N had to come back home by train. It was such waste of time money and a hassle to go through all. I had to make many many calls to get help and even get the deposit back. I was out of car and wanted the money back but even after giving the car back they took 7-8 days to give the money back and took a long time to contact lenders to unwind the finance. I had such nightmare. I remember I didn’t have the car and couldn’t go to work n some days even Spent a lot money on cabs to go to work or anywhere because I had to wait all that time to get my deposit money back n look for other car. I had to request many times to get money back. Such a nightmare I had, I have lost a lot money because of them , but thank God I’m out of it now.

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Bethany Boldeau
Feb 23,2025

I was really happy with my experience of purchasing my car, they were very busy on the day but were still able to tend to me. They have a wide variety of cars to choose from and lots of people to help you. I was impressed with the speed of car transfer and just generally felt looked after and related to. Thank you Ramsey and Stevenage team

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Ms L
Feb 22,2025

Really lovely team, service was brilliant. Fantastic car

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Hannah
Feb 22,2025

Amazing dealership, came in worrying about buying a new car, supported me through all areas of the sale and gave me peace of mind about settling my outstanding finance. All cars are clean and well presented! Would definitely recommend this dealership

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Bethany Boakes
Feb 22,2025

Yazan and Liam have been amazing in making sure we get the perfect car at the perfect price! A car that suited us perfectly, and worked with us to make sure costs were affordable. Can’t recommend these guys enough!

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Yusuf Ademola
Feb 19,2025

They’re reliable and fast in processing. Good customer service and relation. I recommend them 100%.

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Jagroop
Feb 17,2025

Lovely car and service from this dealer Liam helped me with the purchase Thank you

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Gaz
Feb 16,2025

Excellent service from start to finish. Chris was really helpful and fully explained every detail of the car. Great friendly staff! Great variety of vehicles to choose from too.

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Sandy Parmar
Feb 16,2025

Very helpful staff and a delightful sales team

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Leila Butler
Feb 15,2025

Good buying experience, friendly staff, professional and helpful. Would recommend.

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Laila Sanders
Feb 12,2025

Very friendly staff, honest about the car, great prices, highly recommend! Very accommodating

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Katarina Whittingham
Feb 08,2025

Great customer service, polite, friendly and all the questions were answered. Very quick and easy service.

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Mitch Irwin
Feb 07,2025

Bought a car from Part X in November of 2024. Initial communication around buying the car was poor; I had to chase them several times to arrange the deposit, payment and delivery. But, the car was delivered on time and we've had no major issues thus far. However, one of the rear seatbelts is broken. We were not informed of this. I contacted Part X as soon as I noticed the problem, and they offered to send a replacement part and pay for it to be fitted - great, I thought! The part arrives after a few weeks, and I arranged for fitting at a local garage. The part did, in fact, not fit our vehicle. I inform Part X of this, and return the part, with pictures taken by the mechanic, and am promised that they will find the correct part. At the time of writing this (6/2/2025), the issue is still unresolved, despite contacting them myself twice since to chase the matter. I have also paid ÂŁ70 for the attempted fitting of the part - no offer was made to reimburse me for this. They are apparently 'in communication with Vauxhall to identify the correct part' - I do not hold out any hope. Quite frankly, I think they have completely forgotten about the complaint.

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Alice Hayden
Feb 06,2025

Rumesh and Amy were very helpful. I have just purchased a Peugeot 308 from this company. They were very friendly and super helpful with all the questions I had. I highly recommend!

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Jaimon Augustine Moonjely
Feb 06,2025

Great experience

01438873520 [email protected]

wedgwood way, sg14qt, stevenage, GB

http://www.qualitypartxltd.co.uk

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