Speedy delivery and excellent quality.
I am happy with the product however an incorrect sized cushion was sent for one of the armchairs so I took photos and emailed over a week ago and still no response. It is clear from the automated email response that call centre volumes are high and staff are low due to COVID-19 but just saying in the email don’t contact us again and we will eventually get back to you is not a great message!?! How long do I wait. Is 9 days not long enough to at least looked at my email and responded with some kind of action to at least let me know it’s not been ignored!?! Decent enough product but the customer service process could be better, even in these exceptional times.
Good value for money. Delivered quickly. Followed up with missing cover within 1 week.
Great quality, customer service and very fast delivery
Great company to deal with selling cheaper than anyone else for their products Well packaged, quick delivery despite covid-19
Didn’t know you could get a great price shed in two small boxes
Thanks for the good service.
Prompt delivery and good sturdy furniture with easy to follow instructions for assembly. The only downfall is the inferior cushions that are ill fitting and don’t look as they belong to the furniture. Obviously 1 cushion fits all sizes of furniture, a bit like a one size dress for a size 8 to 18
Fast delivery. Sturdy product. Cushions not the best fit. Seat cushion too big.
Quick service and quantity product
It was what I wanted and delivered in good time considering the circumstances.
The furniture is fabulous, we couldn't be more pleased with it. It arrived earlier than estimated. The lady delivery driver was so helpful and took away all the packaging. Would highly recommend Royalcraft.
Fantastic. Got a really good quality garden bench at better price than anywhere else I could find. Delivered in good time despite concerns that delivery could be delayed due to COVID pandemic.
The wentworth 6 seater dining set was just as described, excellent product would definitely recommend, delivered very quickly. We had a slight problem with the lazy Susan which was very efficiently dealt with and replaced, 5* company.
Very pleased with the service,Thankyou
We absolutely love our Seychelles cube set. Extremely well made and very comfortable, looks fab in the garden
Excellent customer service.
Service was 10/10 Delivery was 10/10 Furniture is definitely 10/10 You get what you pay for, just lovely! Highly recommend
Fantastic Quality and extremely fast delivery to Ireland
Toby Holmes
Jul 03,2020Good service, excellent delivery, could not be more helpful.