Official UK Spares & Accessories Retailer for Smeg
I stupidly dropped and smashed one of the doors from my 2 yr old Smeg cooker. The official Smeg site did not recognise the model number (SY931) but Smegspares did and ordered one from Italy. It arrived far quicker than I anticipated and Alexandra at Smegspares kept me informed of the progress. Absolutely superb service!
Had to order parts from Europe. Took less than the 2 weeks stated. Parts were awesome👍🏻
Ordered parts for our dishwasher, came a couple of days later. Fitted in seconds and all perfect.
Took a couple of weeks for the coffee basket to arrive, but all good, and product possibly better quality than the one that came with the machine.
I needed a couple of parts for my oldish Smeg oven. I found the customer service excellent. Quick, responsive and helpful. Once ordered the replacement parts arrived the next day all present and correct. Prices are comparable with other suppliers but the service stands head and shoulders above the rest.
As wanted, delivered well and informed on delivery day. Will use again.
Excellent service from emailing reference numbers to delivery. This is the second seal I have ordered.
We are very pleased with the speed in which our order for a new seal for our oven arrived. We were able to fit it ourselves and it is perfect. Thank you.
Excellent service buying spares for a Smeg hob. First spare was a thermocouple, which didn't seem to do the job. A second was sent foc, which also didn't solve the problem. A replacement gas valve, ordered on the advice of the help desk did resolve the problem.
Fantastic company with fantastic customer service. I brought item from them and I ordered the wrong one, very helpful sending item back and reordering correct item. I will 100% recommend
Great Service and a great product ... Thank you Smeg Spares
Good experience,I ordered parts and was informed that they would have to be brought from the manufacturer and could take some time, however the parts arrived quickly and given the amount of paperwork that must have been involved I think they were excellent and would recommend them.
Ordered new oven seal for the cooker which is 16 years old and informed it wasn't in stock and had to be imported from Italy. Expected a long delay but got it delivered in just over a week. Really pleased with service.
I needed a replacement element for my smeg cooker and I found servevast on the internet. The item I needed was available and at a cheaper price than on any other site. I placed my order easily and received my genuine smeg part earlier than anticipated, with plenty of communication on despatch and tracking of my item. Very good service and great value, highly recommend.
Good response from question asked about stock level. Part despatched as promised and kept informed at all times. Happy to recommend and use again if required
Exactly the right part - good price and fast delivery. Thank you.
An excellent genuine SMEG part supplied and delivered by Servast. Just wish it had been posted more quickly.
Oven door handle had to come from Italy and I received it very quickly. Great service
Ordered this and was delivered promptly in spite of third party sites saying there would be a delay. Kept informed of delivery status all along the process. Excellent service.
Saraa
Oct 12,2021Fantastic service. Extremely efficient in responding to e-mails and following up on stock levels. Staff very helpful and assisted me in figuring out the correct model for my kettle base replacement. Once ordered, the brand new kettle base arrived the next day. Highly recommend this supplier. Amazing experience!