Our system, having planned absolesence, reached the end of its life at the end of 10 years. To its credit Solargain assisted us in obtaining an upgraded system, which is operating efficiently. Solargain's representative (Chloe was very helpful, courteous, patient and very knowledgeable) was a pleasure to deal with and we are sure, without her assistance, we would not have a creditable system today!!
Solargain provided excellent information in selecting a suitable solar panel installation fort our retirement village A detailed quotation was provided dealing with design and installation and on-going monitoring of the system Installation was done professionally and on time and on budget The system has been operating slightly better than predicted and we should easily make our forecast savings for the 12 months to June 2021
Solargain in Busselton were great to work with, they kept us up to date with changes to our installation, answered all the questions we asked and were competitively priced.
Very friendly people to deal with and always ready to answers any questions
Having had a solar system at our previous residence, after moving into a retirement village we wanted to continue doing our bit to reduce our carbon-footprint. Recommended by friends we engaged Solargain. From the first contact gathering information to the quoting, during the application process to the installation of the system we have received an absolutely professional service; overall - value for money.
Solargain were fantastic! Super happy with the whole process. We had our initial consultation with Matt who was very knowledgeable and honest. Gave us time to think and absolutely no pressure to buy. After signing up, communication was great! The install team were very friendly, tidy and professional. Definitely recommend Solargain to anyone. Price was also great, family of seven, and loving our savings!
Great service, lovely employees and excellent installers
The service was to a high standard, the consultant was helpful. They fully consulted us every step of the way. Answered all our questions and got back to us with an answer even when didn't have an initial answer. A good plus point is having great quality control, by having their own QA checks on top of the government certified checker. Highly recommend them as a Renewable Energy Provider.
I have used Solargain on two domestique installations; their staff are courteous, knowledgeable and efficient. I would use them on future installations.
What can I say, the team and installers was the easiest thing I have ever had to do, Polite and professional from the very first contact. Did what they said, from sending emails to replying times of phone calls. Install was neat, clean and spot on time. Did not push at all like the other two companies we got quotes from, and did not "bag out" other companies like the other two which seems to be a common thread in the Solar sales industries which leaves a bad taste in your mouth. Internet reviews can vary good and bad but if you have been waiting to get Solar and sick of the big bills Solargain is from our experience an established, honest company and that is probably why an enviromentally ethical IKEA has joined in partnership with Solargain.
Great service and good advise regarding the panels.
Paul from Solargain provided expert advice, insight and suggestions for working out an optimal solution. He had lots of creative ideas to work with the roof situation at hand, and answered all the questions with great insights. His recommended system was great value for money with solid and reliable components. Gladly recommend Solargain.
Had a great experience with Solargain with the installation of my solar panels and inverter. Tom (sales staff) was very knowledgeable and was happy to point out the flaws of some brands and the benefits of others. I didn't feel pressured at all and we happily settled on a middle of the range system. The admin team were diligent in communicating when the installation would occur and Jack (I'm in Sydney) followed up a number of times during and after the installation to ensure compliance and was happy to issue friendly advice. Solargain offer an efficient and smooth service that I am happy to recommend to others.
The guys were efficient , so quiet and fast , very polite and easy to ask questions from . No complaints.
Excellent service
Evo went above and beyond to provide excellent customer service. Even through sage 4 Covid restrictions in Victoria, the communication provided was always speedy and Evo went out of her way to ensure that the installers arrived as soon as restrictions in my area eased. The installers were great to deal with and knowledgeable of their product. I would not hesitate to recommend. Thank you once again.
Great to deal with, regular communication all the way through! Thanks guys Gordon
Tom Liston, was fantastic to deal with. Was always up front and explained everything in detail. Always returned calls on time.
Very happy with service from quotation right through to installation of solar panels. They were able to answer any queries we had.
Keiran Downie
Dec 15,2020Simple process and system is providing economical benefits from the outset.