Second time I’ve used Solargain. Good advice and quality install by friendly tradies.
Excellent service, quick and very efficient!
My only problem was when I had the Solar installed, I requested someone call me regarding SolarHart service, I had to chase up 10 days later.
Always prompt with their call out service. Customer service is always spot on.
Instalation was done promptly and the operation of the system is more than satisfactory. The whole price of the system was more than competitive. We have not had to boost the heating as of yet which is a testament to it's heating efficiency.
It is difficult to know what is fact and what is fiction regards things solar. Solar Gain I hope will be around in 20 years time to honour the contracts we have signed up for. The co. that I had initially to install my low cost small system in my house isn't around after about 6 years but the system (touch wood) is still going and owes me nothing. The new SG system I have had installed in my daughter's house is much bigger in output and 5 times the cost and needs to perform well to recover these costs. All is well after about 5 months and dealing with the company was quite easy and the sales person pleasant. So no problems at all so far.
The system that I purchased has 12 panels that face east and 12 panels that face west. I do not have a north facing roof. Therefore I almost never get the full 5kw that I have purchased. The system works well and I am very happy with it. I generate approximately $100 of power per month, This means that it will take 5 years to get full payback for my purchase. The optional monitoring software is great. I am able to monitor my system even when I am away on holidays. I have recommended Solargain to some of my neighbours, friends and family.
The WA team at Solargain were very responsive and helpful from the start to the end. Beginning with the sales rep to the installers and finally the after sales department. A pleasant experience.
After a failed attempt to get solar installed we turned to Solargain who did the job perfectly.
Was recommended these guys by a friend, excellent pricing, faultless customer service, especially from Tom, kept me in the loop every step of the way and couldn't have been more helpful.
Solargain had great service from start to finish and the installation was a well planned quality job , the guys answered any questions I had and explained how it works . I thought the 6kw system I had installed would cover more of my bill than it does considering I work away and all I have drawing power is 2 fridges and the pool pump while I am at work.
My experience had been very positive. Installation was neat fast and the guys were polite. Thank you
Dealt with James DeSantos and found his presentation to be thorough, honest and comprehensive. The products are excellent quality as verified by my own research. A pleasant quotation experience and we look forward to the system being installed.
I am very pleased with Solargain. The job went very swiftly the staff in the office were very helpful and I would definitely recommend Solargain. Thank you.
Very easy to deal with Installers very pleasant & tidying up before leaving ( a lot of tradies don’t ) very happy with our panels so far
I've been researching about solar system a long time, and came across a few solar package offered by numerous retailers but decided to go with Solargain. This is indeed the best choice I've made. The company is super organized, trustworthy, and the quality of work is top of the class. They were on time, Installation was swift, and it was just smooth sailing from there onwards. Overall a great experience and value for money. A good solar system is something you expect to last for a lifetime and I would highly recommend Solargain to anyone. Great job and keep it up. Cheers.
Great customer service initially but ended there. Installation kept getting pushed back and rather than being installed in August, was installed in December. Changed the types of panels supplied a week before installation or would cause further delays if wanted original panels. Once installed, they stuffed up paperwork so was another two months before I was able to contact my provider to change to solar plan. Then further delays to get paperwork to lodge for solar rebate. Into May now and still fully out of pocket. Thankfully was able to apply for rebate before they closed applications.
We were very happy with Solargain - the price and service was better than any others we considered. We are very happy with the product.
prompt service, gave me a temporary system while waiting for my permanent, would recommend them to anyone.
Roy & Lynette MCDONALD
May 21,2019friendly guys that installed our Solagain... Friendly staff on Phone