Great service, very open with information, great system too. Very happy with Solargain I and would recommend them to anyone.
Experienced, professional, on time and helpful in completing all documentation
Good service. The solar hot water system works well. Have saved a lot for my electricity bill!.
Helpful staff and supplied a quality system at an affordable price.
I would not recommend Solargain to any one due to our recent experience .
Highly recommendable, friendly helpful sales advice, and excellent service delivery. They were recommended to us by friends and we’re glad we went with them.
5.9 kw system has been operational now for 4 months now, installation of system went without a problem and install team were knowledgable and professional. very happy with the result and would recommend solargain to all wishing to purchase a high quality solar system, great job done
They called and arranged installation of the 6.6KW system and I Store hot water unit a week earlier than originally booked the operation was neat and professional totally impressed with the result had a minor problem with the monitoring of the Fronius invertor this was corrected by a software upgrade on line and has performed well in the three months since installation, our power bills and hot water costs have reduced dramatically since would definitely recommend this company to anyone who wishes to use them
Met with James de Santos this morning very professional and friendly and I got a very good deal thanks James
Straight forward, what you see is what you get.
very good sales and installer
I was very impressed with the service and the quality of the installation and recommend Solargain to everyone.
Excellent company filled with smart and knowledgable sales reps that don't want to sell you just anything. They take the time to assess you're household and inform you on what's the best affordable choice. At not one stage was I felt pressured into purchasing something that was not needed or did not meet expectations. They use quality and knowledgeable tradies that know what they are doing. I have and will continue to recommend solar gain to many more people
Great experience from initial consultation through to installation.
best price, best customer service, best experience
Prompt and efficient service. Everything has worked perfectly from the day dot. Hopefully I will never have to discover what the after sales service is like and will have a faultless run.
Great company to deal with particularly Sofia and her great post-sales support.
I got about 5 quotes before purchasing a Q Cells/Fronius solar system from Solargain four months ago. I chose this company because they are a CEC approved solar retailer with a national reputation, a local service department in WA, did a site visit and personal consultation at home and made every effort to answer all my questions, even if it meant getting detailed written information from Fronius and Q Cells. Solargain offered a professional service at a competitive price. Installation on time and went smoothly. Though unable to connect my internet to Fronius' online monitoring system on the day of installation, Solargain returned to do so at my request (however I've never found the app to work well and prefer to go and look at my inverter's display to tell me how many watts the system is producing). Best of all, my electricity bill... No charges and in credit!
Our experience was very good. The reason you did not get 5 stars is: 1.) I sent an email requesting information regarding negative feedback I had read about (from reviews) in regards to Solargains after sales support. I received no response from Solargain, despite assurance that I would. 2.) Upon inspection of the panels after installation I noticed that there were fingerprints all around the edges of my brand new panels on the roof. I would have expected that this would have been cleaned off before the job was considered complete by the installers. Any residue or grease that light has to pass through decreases the efficiency of the panel. All in all though, my experience with Solargain was very good, they were very professional and very helpful and they made sure that I got a system that met my needs fitted with high quality parts (such as Fronius Inverter) for a price that exceeded my expectation. Was very happy and would recommend Solargain to others.
Carol GLEDHILL
Mar 06,2019Very happy with solargain