In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.
Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Good pre-visit communications, arrived on time and completed the installation quicker than expected. Good team, helpful and provided clear explanations of operation and maintenance. Clean tidy and straight-forward. Well done.
Our step lift was serviced in an efficient way. Their technician was friendly and caring.
Peter always prompt in calling to arrange an annual service and very efficient. Required foot plate repair which was done immediately. Peter is always helpful, friendly and efficient.
Quick and good service.
The lift has gone wrong twice in the first month. The bottom bar when comes down is not flush so when seat goes over it hits the raised bit making a jolting and a noise not made to the quality that I was expecting considering this was £1300 more than the next quote.quality controll needs to be better.
Quick assessment Prompt installation Works perfectly
Service Engineer Dom was very professional he investigated the working of our stair lift most thoroughly and in our opinion went the 'extra mile' to ensure that his service visit was to the required standard.
Well engineered and Installed Stairlift.
I ordered the chairlift and it was installed 10days later it took just 3 hours by just one installer no problems
Efficient service given by service engineer to my stairlift
Servis I had was brilliant would recommend to any one
Dom was very pleasant and helpful. The service was quickly and efficiently completed.
From my phone call to the fitting everything was done efficiently. The fitters were running half hour late and the office gave us a telephone call to let us know which stopped us wondering what was happening. They were very polite and left everything neat and tidy.
The representative was open and friendly, explaining the options clearly without being pushy. He also suggested a slight adjustment which meant we could keep our handrail - and important bonus and something that the other companies missed. The installation was quick and clean, and the stairlift has made an big change to our lives
The first time an appt was made the engineer didn't turn up by the appointed time. Rang and made another appointment and this time I did get a call from the engineer to say he would be here within 20 minutes, which he was. No complaints, he was very personable and didn't take too long to carry out the service.
Great service, stair lift fitted quickly, a neat and tidy job. Gentleman explained how to use. Friendly helpful service from initial phone call to completion of the job
Very helpful and efficient company. Stair lift was installed in no time, surveyor and fitting all done with no problem. Office very helpful also. Been using Stannah for over 8 years and help always been available when needed. Thank you Stannah.
Only what I expected and what business should be However I would have said if it had not come up to expectations After running my own business for 25years just get on with it and do your best do not expect or ask for praise Ken Wootton
good service and very polite
Mrs Jean Roberts
Dec 18,2024We have had our Stannah Stairlift for almost 10 years and I cannot fault their service. Not only do they answer a request for a call-out quickly but their engineers are friendly and efficient. I am now 90 and would not be able to access my bedroom and wet room if I didn't have "Pegasus" to assist me!