In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.
Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
The stairlift was installed quickly and the installers were very friendly and worked very efficiently. I am very pleased with the the stairlift.
Installation of spur and lift completed quickly and efficiently.Electrician and engineer pleasant and Informative.
The engineer was kind and understanding
Always reliable, and so efficient.
The engineer who came was very helpful
Excellent product and service.
Friendly, knowledgeable and accommodating
Excellent Service. Fast delivery and all the people I work with are so nice.
Just really good service
Quick efficient service in every area
I am appalled by this company.. My Mum is 88 and her outside Stannah stairlift stopped working. she reported it straight away and an engineer came and checked it , telling her it needed a new part... she was told it was ordered, but 3 weeks later still nothing. I rang the company and was told the part was only just ordered! My Mum was marooned in her flat for all that time. She had already paid them over £600 for the part! I would not recommend Stannah to anyone... On the positive side, the 2 mechanics who eventually turned up to mend it were both polite and courteous.
Engineer (Chris) came to service my Mum's stairlift and service from contacting us to arranging and completing the work was great. As used good old fashioned telephones to arrange appointments and queries NOT Web Chats or the current 'cheaper' technology that replaces staff. Great for my Mum too who didn't have to deal with the endless hoops one has to jump through. Keep it up, worth the money.
Your engineer was polite and obviously knew his job.
Quick and efficient
Rapid response. Great service
The system works as well as it did when installed, the service engineer is very efficient and overall, it was a very good investment.
Job was surveyed supply and fitted in time frame excellent work by both that estimator and installation team
Engineer, knowledgeable, tidy and pleasant.
Excellent and friendly service.
Chris Chesney
Dec 10,2024It did everything necessary - nothing even remotely unacceptable occurred