In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.
Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
The survey was detailed and thorough to identify the best solution to our needs. The installation was earlier than promised and carried out effectively by an expert and friendly team. Quite pricy though.
Stair lift went faulty again Same issue as before Been out three times since installed earlier this year.
Excellent service The engineer professional and helpful
Very professional right through the process from quotation to installation. The sales team answered all my questions prior to installation, promptly and efficiently and the installation was completed exactly the same .
The operatives they sent to move and replace the radiator at the bottom of the stairs and the guy who carried out the stairlift installation were all very proffesional and courteous, delivering an excellent product and service. Would have no trouble in recommending Stannah.
Maintenance man arrived on time, did what he needed to do, no fuss and left so all good
No fuss repair by experienced engineer
From instalation and the first service the lift has worked superbly, any staff we have had contact with have been very professional, the salesman who came to see us on enquiry was certainly not pushy and a very patient man, the electrical work was first class and neatly done. All in all your staff are first class, thank you for a very satifactory experience.
firstly the wrong chair was installed, remote batteries needed changing after a few days, and I am still awaiting an invoice.
Installed at the time stated. No mess, everything explained in understanding terms in a curtios manner
Very convenient and efficient service.
Creating order was relaxed but purposeful. Everything agreed was delivered on time. Installation went smoothly.
I would give Colin at Stannah top marks for a non pressured sales consultation and and a careful and patient explanation. I am immediately pleased with the stairlift. It has made life a lot easier. The installer Chris was most efficient and friendly. He took great care in fitting it and showing me how it functions. He left everything tidy, hoovering the stairs at the end. All in all a great success. You may quote me.
Addressed an issue with no fuss
Professional and efficient service from beginning to end . Especially the engineers who were understanding and sensitive when engaging with an elderly distressed customer suffering with dementia. Excellent value of money.
Very good to deal with
We were booked in for a service a few weeks ago, on the day Stannah cancelled emergency break down, not a problem it could be the wife stopped halfway down the stairs, rebooked a new appointment and engineer came and was very efficient and explained everything was working fine great service from Stannah and highly recommended by us.
Quick, tidy got on with job
An engineer said he knocked my door this morning but i don't think he did. I banged on my window as i saw hom walking away but he couldn't hear me with his headphones on. I struggled downstairs and shouted after him but again he didn't hear me. I only have 20% lung capacity and sat next to his van. When he saw me he asked if i still wanted it done. I said yes and he came into my house. He lied and said he had rung me. No missed calls. No apology from this smug pleb. When i said anyone with common sense would realise that people with mobility issues might take a little longer to answer he threw his dummy out and left. Called his manager who put the phone down on me. Disgusted.
Andy
Nov 17,2024Great service Prompt and efficient