In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service.
Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Service was quick and efficient. Friendly engineer.
Very pleased with Stair Lift. Customer Service is Excellent. Thank You to all the staff at Stannah.
Tradesmen were polite courteous and cleaned up immaculately when gone / there was no time limit on how long I needed to work the machine and was told any problems call Service was 10/10 would recommend them again and again no hard sell just a family business wanting to do the best for it’s customers
The engineer arrived quite early and waited as I was not quite ready. He was very polite and and explained what he was doing. Excellent service
Easy to use Relatively quiet Saves my knees
Good so far thanks
As usual your engineer was very polite and helpful.
Nothing about this experience could have been improved on. From the initial phone call to the last demonstration, everyone was so kind and helpful. The product is amazing, and everything we were promised.
We contacted you because the stairlift had stopped working. Your staff responded quickly, identified the chair had stopped because some over the weight limit had tried to use it. You reset the lift straight away before leaving. We also received a phone call from a passing service engineer asking if he could call in to give the lift its post-purchase service. We agreed and it was serviced later that day. Prompt expert attention.
First class company
Great service as always, friendly and efficient, very polite thanks
Excellent service and response times brilliant
Service very efficient
I’m so happy that we had stannah to install my elderly Mom’s stairlift. They were so professional and great to deal with and planned things so precise to the finest detail. The engineering and fitting was second to none. Everything was explained and photographs shown and future costs of battery etc also mentioned. Very transparent to make sure we were aware of everything we were paying for. Very pleased and Mom feels safe and happy with the stair lift and the after care. Thank you stannah staff.
This visit was for a service. The call centre communication was excellent with times and date. The engineer who did the service phoned letting us know how long he would be and was on time and polite and very thorough. Would highly recommend.
Service was two months late. The engineers carried out a good service albeit late. Hopefully not how they will proceed in the future.
The engineer who came to do the service was a lovely, courteous young man who wasted no time but got on with the work he had to do.
Very good installers, knew what they were doing.
The engineers are such a friendly happy bunch even though they have to travel so far to get to us. So helpful and obliging.
Keven Peace
Nov 10,2024Very good service from everyone we met.