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Reviews 859
Diane Waring
Jan 27,2025Spoke to a young admin Emily very helpful regarding my car service explained everything to me very efficient . Well done Stoneacre
Guest
Jan 27,2025We had a wonderful service from Trevor who was the salesman helping us. He was always available to us to answer quetions. I feel we got a very fair deal.
Customer
Jan 27,2025Great sales staff
Alzebra
Jan 27,2025Really helpful and friendly without being pushy. Everything was handled very smoothly and at a good pace. Would definitely recommend.
alex
Jan 27,2025Superb service from Brian at Stoneacre. Polite, friendly and helpful. Well done from a very happy customer.
Joey Rickman
Jan 27,2025Fabio (Peterborough Manager) promised my £1000 compensation to try and address the awful customer service provided over the past 12 months. After having made this offer he then ghosted me and will not acknowledge my emails... The money has still not been received. He also failed to respond to a subject access request and I will now be filing a complaint with the ICO. I have never come across such a lack of care for the customer. Avoid Fabio and avoid Stoneacre!
Joanne Robertson
Jan 27,2025All the staff I dealt with were professional and very helpful. Nothing was too much trouble. From test driving a car to purchasing and collecting, it was very quick and all went very smoothly. Would definitely recommend stoneacre.
Sabbir
Jan 27,2025Ismail was very professional and friendly.
Stewart Marr
Jan 27,2025hassle free, helpful and friendly
Robert Simpson
Jan 27,2025The salesman was courteous and helpful, answering all our questions. Also I believe he was successful in procuring for us the car we requested.
Julie and kerry hill
Jan 27,2025Great personal touch from Jess who picked me up from train station and showed me my new car and explained many of its functions. A great experience and thank you to Jess for making it so enjoyable.
John Walton
Jan 27,2025Staff involved were all very pleasant and easy to deal with. The vehicle was as described in advert. Whilst service plan documentation was provided details of ongoing breakdown recovery are still awaited including telephone number to use in event of a breakdown.
Graham
Jan 27,2025Whole process swift and efficient Initial meeting Wednesday with all documents received and signed and car collected on following Saturday Full clarity of figures and events from David Beaman, so a 10 out of 10 experience from him
Johnny TvOn
Jan 27,2025I’ve had an awful experience with this garage, and I feel obligated to warn others. I dropped off my car for repairs and have already waited TWO WEEKS. When I called to check on the status, they told me I’d have to wait another week for parts to arrive! This delay is unacceptable, especially since I rely on my car for work as a taxi driver. I’ve made it very clear to them that this car is essential for my job and also mentioned that I’m a student in my final year. I don’t have the time to deal with these endless delays or travel unnecessarily, as I need to focus on my studies. But they clearly don’t care about customers' urgent needs or situations. This is not the first issue I’ve had with this garage. Last time, I waited a whole month for my car, only to have it break down again within hours of picking it up! Warning lights on the dashboard came back immediately, showing they don’t fix cars properly or thoroughly. Their service is unprofessional, their communication is poor, and they don’t prioritize customer needs. If you’re considering using this garage, think twice! They’ll waste your time, your money, and add unnecessary stress to your life. I do NOT recommend this garage to anyone. Save yourself the hassle and take your car somewhere serious and reliable.
Tracey
Jan 27,2025From arranging a test drive and stepping into the showroom staff were warm and welcoming. Very knowledgeable and took the time to explain what I wanted to know. From ordering car to pick up was a smooth process and Chris spent a good amount of time getting me used to how the settings work. Showroom was immaculate and inviting and will be back when I start looking for my next one.
Mark
Jan 27,2025Nathan our salesman at Doncaster and he was absolutely brilliant. We were really pleased with our car and it was as great as he said it would be. It was prepared really well, he went through the features of the car and we are very impressed with the service. Really easy and straight forward to deal with and I would definitely recommend to all of my family and friends.
Mr Mark Johnson
Jan 27,2025Helpful timely and honest
as
Jan 27,2025A good experience handled well by the professional and pleasant staff at the dealership.
georgina jay
Jan 27,2025Matt Stuart, the salesman was absolutely brilliant! He dealt with the transaction professionally & with humour and followed everything up with me at every stage of the way. The car was exactly as described and Ian, the lovely man who drove over 400 miles to deliver the car was punctual, polite and lovely too.
David Mulvain
Jan 27,2025Great customer experience when buying my new Mazda. Many thanks to Neil and Stuart