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Reviews 859
Elaine
Jan 23,2025First class customer service from start to finish. Andrew made the whole experience stress free and explained everything clearly and efficiently. Andrew went through everything step by step from the initial viewing to driving away with all paperwork completed for me. Would definitely recommend in the future.
customer
Jan 23,2025Andrew Wagstaff was very pleasant, knowledgeable and helpful made the transaction very smooth.
Gary Taylor
Jan 23,2025Travelled a long way to view the car also tied it in with a holiday break so by the time we got to the dealership we were both very tired including our poor dog who was stuck in the car . Over 2 hours of hard sell for various packages which I lost count the times I said no thank you to Dan the sales manager we finally got away to start our holiday. Jack the sales executive was brilliant though pleasant and very polite.. Would highly recommend him. Dan one of the sales managers only interested in the hard sell for products Stoneacre can tack on as part of the sale.. Once he realises you're not interested.. Mind it takes a while.. He loses interest in you. Love the car and on collection again Jack a true gentleman.
Deborah Young
Jan 23,2025Great staff. Informative but not pushy. All options explained. Couldn’t really fault the service. The atmosphere of the sales area was welcoming and relaxing.
Alison Gordon
Jan 23,2025Having wasted over 2 hours of my time trying to sort out a deal with my local Hyundai dealership, I ended up dealing with Craig and to be honest, should have saved myself the time and gone here to start with! He did everything he said he would and when I went to sit down and finalise the deal, I was really impressed by how clean and tidy the showroom was and how friendly everyone was. This continued throughout the process and I collected the car yesterday and was very happy with the handover process from Joel. I'd have no hesitation in recommending them and am very happy with the service I received.
Gordon Millar
Jan 23,2025Great staff. Declan in Sunderland made the sourcing and purchasing a new car so much more less stressful and a pleasant experience. Clear information and understood our requirements even though we were purchasing remotely. Picked up new car on 22 Jan with no hitches and a very pleasurable morning. Thanks to All.
Davey David
Jan 23,2025Really liked the car but no delivery options .
Jabez Saunders
Jan 23,2025Helpful and efficient.Ben very obliging and enthusiastic. Steve made hand over easy
Witchie
Jan 23,2025Liverpool Stoneacre Bad experience with Reece, useless sales person , afraid of rain ,refused to show us a car because it was raining , how old is he 5, we did buy a car , had problems Reece wouldn't sort it so went to Wrexham Stonacre , can't fault them ,polite , did the jobs that needed doing , nothing to much trouble .
Steven Yearsley
Jan 23,2025I was trying to decide whether to keep my own car or change it.Darryl at the Grimsby showroom looked into lots of finance deals to help me choose my options and was very professional and knowledgeable.I was also impressed with James who looked after me on collection in Darryl's absence
Linda Johnson Webb
Jan 23,2025We Bought a Kia Sorento 4 from Stoneacre Stafford. From the moment we walked into the showroom they made us do welcome. Our sales consultant Tom Chaplin was amazing? No hard sale patter, he was very professional , courteous, and polite. He has a lovely manner about him . We went back several times unsure if it was evrything we wanted in a car. Nothing was to much trouble . After a few test drives we decided to have it. (So glad we did) we collected it yesterday he took well over an hour to explain all the gadgets to us and I have to say there is a lot. Again he was very patient. We have had a personalised plate on it and he sorted all that out for us today. I would totally recommend Tom as a sales consultant, he may be young but don’t be fooled, he knows his stuff. Kia Stoneacre he is an asset to your company and we are sure he will go far. Thank you again TOM CHAPLIN
CHRISTOPHER JOHN LAVELLE
Jan 23,2025excellent service from staff to finish very friendly staff i highly recommend them
Simon Roadhouse
Jan 23,2025Very helpful Steve arranged everything and made it so easy to buy and pick up Sorted out the car brilliantly
John Mason
Jan 23,2025The Sales staff were informative, friendly and respectful.
Kirsty Shannon
Jan 23,2025Great customer service offered other services for my car while there but said no and it was accepted. Value for money very friendly and welcoming
sharon handley
Jan 22,2025they are friendly. not pushy, try there up most to accommodate what you want and get you the best deal
Robert Garnham
Jan 22,2025I don’t find car-buying to be a particularly uplifting process, but Jordan and the other staff members made it a positive experience.
Mrs Fisher
Jan 22,2025I can only say what a wonderful service I received from Max Bunting at Fiat/MG Hyde. He was extremely helpful and made purchasing a new car very easy for me. I can't thank him enough for looking after me so well - he's a wonderful young man. I would definitely recommend others to him.
David Dobson
Jan 22,2025All the people I have dealt with have been helpful and honest. Terry and Dillon couldn’t do enough for you and were great though-out.
Roger
Jan 23,2025Great service from James at CUPRA. No pressure at all, very helpful and friendly. Knowledgeable and great service - did everything promised, replied quickly. We bought an ex demo CUPRA born from him and would happily go there again