The welcome, and engagement from the whole team was excellent. I visited the showroom to browse new cars but found the one I wanted. There was no pressure from the team, only a supportive and helpful drive towards understanding the car more, helping me to decide it was the one for me. Extremely grateful to Cam, Johnny and James who dealt with my purchase and extended some great rapport to my two young boys whilst they waited for me to buy and collect. I highly recommend the service experience being offered by the team at Renault Blackburn!
Salesman made me at ease from start to finish my past experiences with other car sales has been a nightmare
Really good service they talk all through what it need to be done I will be tell friends and family Stone care is the best place to go for a car I am really happy with my new car
Buying our car from Stoneacre was an excellent experience! The atmosphere was relaxed, but still professional. Michael Mccabe was spot on he was knowledgeable, informative, intuitive and patient, we liked that he dealt with us from start to finish without having to defer to his manager. The straightforward sales approach was refreshing. Our custom felt valued and we came away with the right car for our requirements.
Superb customer care from Jack, who went above and beyond to help us find a car, well looked after & very courteous, big thanks also to Dan, great team! Thankyou Gents
Sales man Dave was very efficient. He went through all the details on the hand over. The service department explained what work had been done on our new car
quick reply to enquiry and questions. prices quoted for purchase vehicle and part exchange adhered to so no haggeling or frustration at purchase of car. full choice of days and times for purchase. every thing explained clearly on the sale and part exchange of vehicles and documents sorted out at meeting by sales person. service and car protection plans explained . purchased a service plan , but never felt under pressure to purchase. operation of car controls explained fully and more than enough petrol to get us home. thanks for a relaxed buying experiance. martin and dawn balding
The sales man Stephen very help and sorted me out a new car very easy process, deal done in a day drove home in a new car
I got my new motability Jeep Avenger from stoneacre and really can’t recommend them highly enough. The customer service was outstanding and Charlotte was an absolute delight to deal with she made me feel so welcome and relaxed, she’s a real asset to the company.
Fantastic service from my first visit. Then continued all the way through to when I collected my new car. Thanks to Emily for talking me through everything.
Very happy with attention from Ryan, who explained everthing very well. The car is also great.
Wenzdi looked after us from order to delivery. She was very helpful and gave us a great deal. Looking forward to dealing with her in the future
The car salesman Mehmet Haciarifoglu was great. He was patient and knowledgeable and he made the whole experience a pleasant one. He was congruous and paid attention to detail. He’s an asset to the Stoneacre company. Great guy.
Great service and friendly staff. Hand over of car went very smoothly and on time. Thankyou.
The Salesman (Paul Davis) was professional, polite & helpful throughout. Would buy from him again. 5 Stars. In contrast, the Stoneacre ‘part exchange promise’ fell short & was not a pleasant experience. Albeit the offer was increased, with negotiation, the offer did not match that of other websites (as claimed in the u-tube advert).
Great service from Lee at Stoneacre Nottingham, really helpful and informative.
Peter Woods the Sales person I dealt with was extremely helpful and efficient. The only downside was the time delay it took Volvo to actually send me an invoice on which to forward payment. After 48 hours delay Peter come to my rescue and I received the invoice I requested.
On the motability scheme and it was Cole who sorted everything out for us. He kept us updated with everything and our car was on time which is great. Will use this branch again thankyou Cole
Very quick and very clear customer service. Everything sorted in couple hours
peter thwaites
Jan 22,2025Treated with respect at all times, knowledgeable sales woman who was not pressuring and did her very best to secure the best deal on the vehicle i was wanting with a trade in price that was i believe very good..