SupaGlazing Ltd.
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SupaGlazing started as a family business in 1981, which has expanded tremendously over the last 37 years. The reason for this is the high quality products supplied together with good quick service and ethical trading – our customers don’t have to wait weeks and weeks for their windows etc. We are well known for our speedy delivery usually 2 – 3 weeks from a firm order. Our factory is situated at Strood and customers are welcome to visit and look around. We also have 3 showrooms situated around Kent.
Reviews 249
Mr. Mitchel Lee
May 16,2022Someone recommended contacting Tony at Supaglazing to help me out of a very difficult and expensive mistake. I'd removed existing patio doors to find the double glazed units I'd measured and ordered were too tall! This left my elderly father in law with a roughly 2m square hole in his wall. I contacted Tony, he sent a surveyor the next day and we had the windows built and expertly fitted in a week! The previous doors I'd commissioned took 12 weeks and cost more without fitting. Everyone I and my father in law came into contact with was professional and helpful, I still can't believe they were able to sort my problem out in a week. I'd worried that the house could be unsecure for at least a month whilst I tried to sort things out. I highly recommend Supaglazing, and wouldn't hesitate to use them again. Thanks Tony & team.
Robert French
May 16,2022just had new windows and door fitted,Richard was our fitter and he did a very good job and would recomend him and supaglazing.Good quality windows.
scott ryan
May 13,2022We got 4 quotes from different local companies for our window, door and roofline to be done and no company came close to matching Supaglazing in terms of price, fit time or choice. Every person we have dealt with from initial sales to survey and fitting, have been fantastic. Special mention must go to Mark and Charlene who have provided such excellent craftsmanship and service through out the installation. They take such pride in their work and have transformed our house. When choosing tradespeople it can be daunting but I would recommend using Supaglazing. They are so reliable and can do the job in a much quicker time frame than we had quoted from any other company. First rate service- thank you!
carl john
Apr 21,2022From Mr C JOHN... Recently had 5 windows and a french door to the rear of my property Firstly the sales rep (G), was straight up and gave me a very good price. No fancy words or technical terms trying to flower up his speech. Price. Other companies even when hard negotiating happended they were still a long way off what supaglazing offered me. Trimmings. I Wanted it done as soon as possible. They quoted me sooner than any of the other manufacturing dates offered by other companies. Fitting. I had both mark and Chelene come and fit. They worked thier socks off all day, good standard and left the place clean and tidy. Fantastic fitters (mastic/caulking) finish was very good. Also Five stars to them. Overall very pleased with supaglazing and thier fitters, I would and have recommended them to friends and family. Carl J
Laura Follows
Apr 07,2022Supa Glazing are a lovely family run business from George coming out to help us choose what we wanted, he's so helpful to Tina she is lovely always happy to help over the phone with anything else . The fitters and plastering team Mark and Chelene was excellent very friendly , polite and professional finish done . I've used supa Glazing on 2 separate occasions and as always very pleased good quality products, excellent fitters ,fantastic after care and come highly recommended by us to by a local tradesmen. Thank you again for a Fantastic service and professional finish 👏 👍 😀
Jan Ransley
Mar 24,2022Mark and Chelene fitted new fascias, soffits etc today and we're very happy with the job. They were friendly and professional and obviously enjoy their work - what a delight to hear people laughing whilst still working hard. They enjoyed our cappuccinos and brownies and our dog enjoyed pinching their tools and running off with them. Superglazing will be back in the next week or so to fit new windows and we've also asked them to quote on another job. Well done guys!
p m
Mar 24,2022I first used this company in 1999 to double glazed my entire house. When I needed my new house to be double glazed I called all the other big double glazing companies and got quotes from them which was a lot. I then remembered supaglazing but I wasn't sure if they were still in business after so many years. They came around give me a quote which was cheaper than all the other companies and in 3 weeks the windows and doors were ready to be fitted. The fitters came and in 2 days I had my entire house double glaze and 2 new doors. I can't remember the fitters name there was Mark, James, Sherene I think and a 4. They were a credit to the company. I found them professional , entertaining and they had me making endless tea and coffee which I don't mind as they were brilliant. I am not a person who actually leaves review in fact this is my first but when you receive good service in this day and age it is to be celebrated. The staff at supaglazing Emma and the team kept me fully updated and appraised and whenever I called them they couldn't be more helpful. I would have no hesitation using this company again. A lot of big companies could take a leave out of this company book to show them how customer services is done. I also wouldn't hesitate to recommend this company.
Janette Sullivan
Mar 22,2022We are writing this review following a visit last week from David to have a look at our door which wasn't shutting properly. He was excellent - he did an excellent job on our door and was really thorough and helpful so we are really pleased. We had the door fitted in 2013 so to receive this level of service that long after the fitting is absolutely brilliant.
Louise
Mar 16,2022Excellent service. We had 4 windows fitted by supaglazing. The fitters Dave and Darren were friendly, and did a fantastic job. They cleaned up afterwards and left no mess at all. Will recommend Supaglazing to all our friends and family. Thank you for the great service we received also from the Salesman who was not pushy at all and also to the office staff who were all very friendly.
Russell Hollands
Mar 03,2022We have dealt with George and the team for years. We have replaced our vertical sliding windows and everyone comments how good they look. I have recommended them to friends who have used them and have been equally happy with the results. The windows are great and everyone is very friendly and helpful.
Mandy Bright
Mar 01,2022Problems with the new front door, and subsequently the lock which took some time to resolve. Today the company pulled out all the stops to get the problem fixed. It is unfortunate that this followed my negative review of the service - hope that there will be some improvements in responding to customers as a result.
Niamh
Mar 01,2022I had my new composite door fitted by two friendly and professional fitters who completed the job efficiently and ensured that all debris was disposed of. Very pleased with Supaglazing and would certainly recommend them to others. Thank you, Niamh
Ian Robinson
Feb 26,2022Had a very professional service over a three day installation by two very friendly people. I would highly recommend Mark and Chelene. Thank you for a very good, clean job. The standard of the windows are of very good quality, much better than the last windows we had. Thank you
Daniel Fraser
Feb 25,2022Fantastic service, from start to finish! Great price and product with exceptionally efficient fitting and time scale. Would highly recommend, thank you SupaGlazing we are delighted!!!
Glen Pritchard
Feb 23,2022Excellent service again, had 2 windows fitted today, Peter & Martin very quick and efficient, did a very nice job. Wouldn't hesitate to use this company again.
S Holliss
Feb 12,2022I am extremely happy with my double glazing which was finished yesterday. From the excellent Salesperson through to the exemplary fitting of the windows, the service was faultless. SupaGlazing managed to copy the original 1920s stained glass fan lights and made an outstanding job of it. I would have no hesitation in recommending SupaGlazing at all. They were professional from start to finish.
Yinka London
Jan 28,2022I had used this company before and was happy with their service - NOT THIS TIME!! They were tardy, unresponsive to enquiries and slow to respond to issues raised. In August 2021, I asked them to replace the windows to a property I own. We agreed a price and I paid half upfront. So far, so good. However, I was surprised to get a phone call the day before the installation date asking for the balance. When I asked why, I was given some spiel about them not being paid on other jobs after completing the work. Given the fact that I was a repeat customer who had never had an issue with them previously and had always paid, I was stunned at this level of customer service. However, they dug in their heels and refused to budge, so I grudgingly paid up - big mistake!! NEVER PAY IN FULL BEFORE THE WORK IS COMPLETE - walk away instead. Thankfully, they did turn up to start the work, but that's about the only good thing I can say about them this time round: their timekeeping was poor and we were left waiting around for them to turn up on both days the job was supposed to take. They made a mess at the property, left their materials all over the place - thankfully, there were no children about - and promised to return the following week to fix some bits that they were unable to do at the time. Nearly five months later, I'm still left with a cracked glass pane, missing handle and other bits and bobs. The windows are draughty - apparently they have only fixed the frame with screws and not also used a foam seal like other companies do. And used cheaper, thinner glass (hence why so many panes cracked during installation). I've spoken with their office several times and when I've eventually got through to a decision-maker, been fobbed off with all day appointments several weeks in advance and a refusal to countenance any time slots. So here we are, in January 2022, with work outstanding on a two day job from 5 months ago. Sadly, this looks like the last time I'll use them.
Nicola Bland
Nov 24,2021We are pleased with the doors and windows that we are having fitted at our properties But sometimes we get let down on the morning but they are supposed to be going in and no one phones to let us know i.e. if someone is ill or if it’s a problem but overall with the products it is very good
Deborah Tooke
Nov 16,2021Replacement front door Just had Asa and João fitting my replacement front door. Very happy with my new door (to replace a door which developed a fault earlier this year). Both fitters very good and cleaned and tidied up afterwards. Had to wait a little while to receive the new door but satisfied with the replacement.
Unit 5 Deacon Trading Centre, Knight Rd.,, ME2 2AU, Strood, GB
http://supaglazing.com
Kat
Jun 13,2022I’ve used supaglazing over the last 5 years and they’ve always been superb. They fitted some new doors for me in my last house which added so much kerb appeal and style. In my new house, they fitted a new front door and replaced some blown out windows and also swapped out some stained glass panes I had which weren’t to my liking. Again, the kerb appeal has vastly improved. Even my neighbours have commented how great the updates are. Everything is really straightforward with SG, no fuss, no frills and they don’t put pressure. They’ve always been respectful that I like to shop around for quotes and they are never beaten on price. The quality is always exceptional and it’s peace of mind too. Thanks so much to George, Emma, Abbie, Tara and the whole team. A lovely family run business and I could not recommend them more.