SupaGlazing started as a family business in 1981, which has expanded tremendously over the last 37 years. The reason for this is the high quality products supplied together with good quick service and ethical trading – our customers don’t have to wait weeks and weeks for their windows etc. We are well known for our speedy delivery usually 2 – 3 weeks from a firm order. Our factory is situated at Strood and customers are welcome to visit and look around. We also have 3 showrooms situated around Kent.
Good windows and a quick service, Thank you.
We are very pleased with the workmanship and quality of the windows supplied. The installers worked very hard and left everything clean and tidy.
Great service and great prices. Came fitted the doors and windows within Two days. Very professional and transparent all the way through to placing an order to fitting the windows.
Awful awful all round. 1st time round fitted the wrong door. Second time still the wrong door but still insisting they did not. Still do not have numbers or a soy hole. My disabled husband is tripping over as the door is not what we asked for. We now have to try and save the money for the door we need. All correspondence is ignored. Spoken to rudely over the phone.
Arrived on time .Ricky and Luke ask what I wanted and then just got on with it. no hassle. Abbie had head office was also helful. Third time using Supaglazing which speaks for itself and 10 years garantee gives you peace of mind as well
Had an issue with our windows after a year. Office staff were unhelpful and rude, and even called me up and swore at me after leaving a negative review! Luckily the owner apologised and a couple of very professional guys came out and fixed the issues. If this company can fix its office personnel issues I'd definitely consider using them again, but right now especially one office staff member are not what I'd expect from any B2C organisation.
Good communication in the planning stages. A few problems with a mix up in booking the fitting initially but quickly sorted out.
Absolutely excellent work the fitter were class A1 the product was top
Great service . Bay window installed quickly with a minimum of disruption . Good quality and price . Will use again.
Extremely professional service and excellent job from start to finish. The team were very likeable, polite & tidy workers. Would highly recommend
Do not use this company, they are cheap for a reason. Actual installation was shoddy, little clearing up and left damage. After sales was unreliable and ignored damage raised. Pay a little extra and get better quality and vastly better professionality.
First class products, well made to an extremely high standard, the fitters have made a superb job of installing my mothers doors, the finish of the insulation should be the yardstick for all double glazing companies
Our rep was a great help and explained everything to us very clearly! Our house was bought in the 80s and had its windows and doors since then, so this was a big first time purchase for us! The window fitters were great too and got on straight away letting us know where they were up to. Unfortunately we had a few mishaps (the wrong back door installed albeit we prefer this now, a glass panel put in upside down - this was rectified when they came back to fit the door). We were also not told that our door would be on a different day until I called up. There was little correspondence with the office unless they were after payment so I had to call a few times myself with queries regarding the mentioned mishaps. All in all though we are extremely happy with the fitting and look of our new windows and doors - thank you!
All of the people that i either spoke to on the phone or in person were very polite The only issue was the servayer said it would take a couple of hrs bit the fitter actually took just under 6 but he was on his own where he normally has a mate with him
Just had the last two windows replaced in our property. The dealings with Supaglazing could not be faulted. They are quick and efficient from Mike’s initial visit and John for the survey. Then Dave and Martin doing the fitting today in the immense heat but they were meticulous and very tidy. Hardly knew they were there. Good job guys. Next job the conservatory 😀
It was a great experience. The team arrived on time. Did an excellent job. Everything was clean and tidy when they had finished. The men were excellent, they knew their product and did the work in a professional manner. They were a credit to your company. I would have no problem in recommending SupaGlazing Ltd to anyone.
Supaglazing gave us an unbeatable price and a fantastic service. Their fitters were fast, neat and tidy and kept us in the loop with any issues. They had a problem with one of our windows that meant having unavoidable damage to the plaster work. They kept me updated throughout, and within half an hour I had a call from someone arranging a plasterer to come out to correct it a couple of days later. Excellent service and would definitely recommend.
Exellent service from start to finish polite professional curteous staff. Fitters exellent and cleaned up all mess. Would highly recommend this company to anyone
Arrived as scheduled, fitters very professional and polite. Site kept clean and tidy. Happy with units and service provided thank you
Adrian
Jan 29,2021SupaGlazing replaced all the windows in my property and I couldn't be happier. I dealt with George as he was highly recommended by a colleague. He came round to give me a quote within a couple of days of calling him and there was definitely no hard sell. I agreed to go ahead and George sent his surveyor round two days later to measure up. The windows were installed a couple of weeks after my initial quotation. I would highly recommend SupaGlazing, very reasonably priced, great customer service, prompt and the fitters were very polite and left the house clean and tidy.