SupaGlazing Ltd.
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SupaGlazing started as a family business in 1981, which has expanded tremendously over the last 37 years. The reason for this is the high quality products supplied together with good quick service and ethical trading – our customers don’t have to wait weeks and weeks for their windows etc. We are well known for our speedy delivery usually 2 – 3 weeks from a firm order. Our factory is situated at Strood and customers are welcome to visit and look around. We also have 3 showrooms situated around Kent.
Reviews 249
Ashley
Nov 16,2021good quick and done right used this company many times
Scott
Nov 11,2021Poor quality and awful service. I had several windows and a new porch fitted in February and we’re now in November and there are still several issues outstanding such as debris within the sealed glazed units, damaged external pebble dashing and windows that either don’t open or close due to faulty mechanism. I call to chase this regularly but never receive a call back. Very disappointed and would not recommend.
JamieM
Nov 10,2021Supaglazing are an absolute joke. The sales guy was lovely and made all these promises, but since paying the deposit I could NOT get hold of them just simply to get an update on our job. The staff are insanely rude, absolutely no decent customer service. I spoke to the manager (I presume), because I was appalled with the service and felt uncomfortable making another payment until I had an update on the next stage of the job, and he was horrendously rude to me and wouldn't even give me his name because he said it was irrelevant. Basically he was just there to bully me into making a payment and had absolutely no care at all for what I was asking for and wouldn't even listen to what I had to say. Honestly, save yourself the hassle and go somewhere else.
Mrs P
Sep 18,2021Supaglazing fitted all new windows. There were a couple of issues after completion that was raised and not addressed to begin with. After visiting the factory in Strood in kent, Tracy picked up my issues and addressed them and contacted me as promised. I would like to thank Tracy for helping to sort this and contacting me as promised. Well done Tracy for getting back to me each time. Mrs Pyrke
Penny Cardnell
Sep 12,2021Had my front door fitted by 2 lovely men. It was done within an hour and finished to a very good standard. All rubbish was removed. The sales lady was really lovely and helpful.
JK
Sep 11,2021Very pleased with the Work carried out, and the planning by SupaGlazing Ltd.
John Wrapson
Sep 10,2021Just had our windows installed and was done efficiently and professionally and would have no hesitation in using them again Asa & Jamal done an excellent job
Russ and Sarah
Sep 03,2021We always use Supa Glazing and again a top notch job from start to finish, from the office staff,salesman and survey and the fitters Aca and Jerome who done a fantastic job, would highly recommend a really good firm to deal with
Dan Goodson
Sep 02,2021I had four windows (3 large 1 small) replaced by Jack and Perry from Supaglazing. My (old) property proved tough going in the removals process but Jack and Perry did extremely well. The new windows were installed in a timely manner and the making good afterwards was as good as I could have asked for. They were informative along the way and I would recommend them for anyone looking to replace their windows. Very happy customer.
Ms Maria Brogan-Brown
Sep 01,2021Had my replacement windows done today by Asa and Jono excellent pair working together very well . Everything done and cleaned up . Would recommend Supsglazing and these two chaps to everyone wanting replacement windows and doors
Mrs Lines
Aug 31,2021Lovely products in a quick and easy manner Rep was very knowledgeable, fitters were clean tidy and polite. The office were very helpful and accommodating
Adam Nicholls
Aug 28,2021I got abuse and aggression. This was done by a man called Gary. Gary came to my property and was rude, aggressive and very hostile. He threatened me with legal action and said he would get bailiffs down. There was no need for this as all I wanted was what I was promised in the quote. Gary got angry and started taking photos of my car which is very unprofessional! I would never use this company again because of how I was spoken and treated by Gary, the customer service is shocking and the overall experience was unbelievable. The whole situation could have been handled in a much calmer way however Gary made the whole situation worse. All I wanted is what I was quoted for. Do not use.
Jackie
Aug 27,2021From initial contact, price quote and fitting Supaglazing were helpful and professional. The whole process and what to expect on fitting day was fully explained. The fitters were tidy, cleaning up as they moved from room to room. Very happy with the finished result. Would use again.
Fitzroy
Aug 27,2021I’ve used this company for my sliding sash windows and front door and they are excellent. Great communication from start to finish. It was a pleasure dealing with Emma. Would highly recommend.
Tt Love This Fragrance Tatum
Aug 12,2021Amazing over the moon with my doors & windows so modern outstanding work no faults.. All checked throughout before they lift & cleaned up to a tidy finish.. One day fitted 7 windows 1 Front door & double patio doors much appreciated Very friendly & helpful with all the information I needed before they both left Jack & Joel you deserve a metal thank you both so much Kind Regards Tina Smithy Drive Ashford Kent
Phil Saunders
Aug 10,2021Well phase two of our triple glazing upgrade of the windows and doors in our house, has just been completed. We asked for Shane our Supaglazing salesman to call again to place a further order for two windows, a side door and two sets of patio doors, all to be fitted by Supaglaze. Our meeting went well and we were happy with the price quoted and placed our order. During the next week Ian (Surveyor) arrived and measured up. He was thorough and concise and left a copy of his paperwork for my file. A few weeks later on the day of fitting our new windows and doors, Jack and Jawall (fitters) arrived promptly and went straight to work. Despite the rain they had two windows out and replaced within a couple of hours, they then went to work on the side door and the two patio doors. When completed, the work was to a very high standard and we were very pleased with the result. They were on site for about 6 hours and didn’t stop for a break, working straight through. They cleared up as they went along and I would thoroughly recommend their work ethic, really good guys. Once completed I was contacted by a pleasant young lady at Head Office and settled the invoice over the phone. My experience of Supaglazing has to date been, very good. All the staff I have encountered are pleasant, respectful, diligent and customer focused. We will be moving onto the last phase of our upgrading our house in Spring next year when we will have the Porch and bay window replaced.
Carol S
Aug 07,2021We have just had a new door fitted by Jack from Supa Glazing. He carried out his work professionally and was polite at all times. Highly recommended.
MIchala Dutton
Aug 05,2021Jack was very polite. Service was first class.
Sue berry
Jul 22,2021Dave and Luke arrived to replace the lounge window. both men were very polite and efficient in their work. They have replaced the window and NO redecorating needs to be done. What an excellent job Thank you
Unit 5 Deacon Trading Centre, Knight Rd.,, ME2 2AU, Strood, GB
http://supaglazing.com
D Carley
Nov 16,2021A lovely job done by the fitters and good service from start to finish. I'm still waiting on my front door but can't see that being a problem and should be fitted before Christmas 😊