SupaGlazing started as a family business in 1981, which has expanded tremendously over the last 37 years. The reason for this is the high quality products supplied together with good quick service and ethical trading – our customers don’t have to wait weeks and weeks for their windows etc. We are well known for our speedy delivery usually 2 – 3 weeks from a firm order. Our factory is situated at Strood and customers are welcome to visit and look around. We also have 3 showrooms situated around Kent.
best service ever. cant wait to order my front door
Fitters were hard working, pleasant and polite. They did a very good job.
Fast, clean and lovely fitters. Windows are lovely exactly what I asked for. Have used supaglazing 3 times now they never disappoint
Very helpful Salesman George and a good service provided overall.
Don't trust this company. It's been a year since Supaglazing, Strood, damaged our carpet on fitting double glazing. It took 3 months for them to provide insurance details of the installer, 7 months to answer the insurers questions.They never provide a receipt or the guarantee for the main work. We have just taken them court and won a county court order against them. Last week they had to provide us the outstanding guarantee. We still haven't received it. This week they are due to pay out the claim settlement.We have been appauled by the lack of integrity of this company and would strongly advise everyone to go elsewhere.
The price was great value and the work was done extremely well. It was just 10 days from quote to completion of the work. When we were told we would get a call or the fitters would be arriving, it happened. No pushy sales - just a genuine family business that wants happy customers.
We are very pleased with our new windows and patio doors. It was unfortunate that the glass on the patio doors was scratched so had to have temporary glass. It was arranged that the glass would be replaced last Tuesday but when the fitter arrived he explained he wouldn't be able to do the job as the glass was too heavy for one man. I could understand this as the doors are enormous but I think commonsense should have told the person who booked the job. So he had to come back with another fitter last Wednesday. Also the beading had been put on upside down on the landing window which was changed on Wednesday.
Excellent service.
It took a while for the work to get started but couldn’t fault the workers or the quality of their work once they began the job.
Very good speedy service. However apparently due to lack of business for the fitters (according to the fitters) two sets of fitters (4 people) turned up to fit one door and two windows (including one bay window) which did seem like overkill and resulted in quite a lot of chatting and banter between fitters.
We have just had our second major glazing job - our porch, completed by Supaglazing and we cannot recommend them highly enough. They are absolutely fantastic, their prices are amazingly competitive (we couldn't find anyone that cam close),they have lots of experience and the quality of work is amazing. They completed all our windows three years ago and it is so much warmer, smarter and quieter in the house now. They have done an equally great job on the porch and in such a clear, professional and high quality manner.
The fitters we had we’re outstanding, Rob and Carl. We had a tricky double bay which caused them a bit of delay and extra work. They worked with it, never moaned and completed the job to a very high standard. Cannot fault the fitters. I feel the administration could do with a customer service course of two.
Had a problem with the leaded window in my daughter's front door, which was about 4 years old, so I phoned Superglazing and they came round and repaired the problem the following week. Excellent service.
The fitter were brilliant even down to explaining how the door locks works and asking is everything okay for you.
Very good service Engineers fitted my door with no trouble at all and removed my old garage door. The office dealt with my order professionally and the turn around from ordering to fitting was 1st class Well done superglazing Have used this company on numerous jobs I would recommend them.
Happy with installation and all after care. Fast and good advice on installation date. highly recommended.
Very friendly staff and affordable windows and doors. All appointments kept. Fitted when they said they would. Very good finish. Very pleased.
Easy to transfer the existing guarantee to my name (as new house owner). Friendly, professional voice at end of the phone.
Brilliant service from start to finish, the workers were friendly, worked well, and left no mess, I would certainly recommend this company to anyone, and if the need arises would not hesitate to use them again in the future
Alan Folkard
Jul 30,2019Supaglazing fitted all of our windows over 11 years ago, and they are as good as the day they were fitted! And so when we wanted to have a new front door and garage entry door replaced we chose Supaglazing again! We are delighted that we did so, as although there were a few minor things needed to be sorted, Mike the Salesman, and Gary at the office, ensured that their excellent team of fitters got everything done without a problem, and we would recommend and use them again in the future. Well done to Supaglazing and their excellent team/staff. Excellently manufactured products too! Mr Alan and Mrs Veronica Folkard.