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Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.
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eMTB Cargo & Family City & Low Step Road & Gravel Trekking eBikes Urban eBikes Folding eBikes Sale eBikes
Reviews 468
George Jones
May 20,2021Excellent service
Tim
May 13,2021I purchased an electric bike and was very impressed with the service, expert advice and in particular how professionally the bike was packaged for delivery. The Surge Boost reward is very generous and made the purchase much more favourable than competitors.
Steve Feltham
May 13,2021Just purchased a Tern GSD S00 and very pleased with the bike and its capabilities. More importantly, very happy with Surge service. Pleasent and knowledgable staff and keen to assist in any way they can. Good and quick aftersales assistance. Well done.
Christopher Baker
May 13,2021Top service very happy with my road bike and would highly recommend. Top guys
Jan
May 12,2021Bought an ebike from this company and would recommend them. They listen to what you want and select the appropriate bikes to try. I live quite near them and was able to visit and try them out in the yard. This gave me a lot more confidence in purchasing the correct bike for me. They are not pushy, but knowledgeable about their products. The accessory deal is brilliant too. Very happy with my bike.
Roger Hughes
May 11,2021Excellent service, they clearly understand e-bikes and I was very pleased to use them to buy my new e-bike.
Mike Usher
May 11,2021I bought a bike through Surge Bikes recently, and from the first email enquiry to delivery I received excellent service from Matt and his team. I was having trouble sourcing the bike I wanted, and when I made my initial enquiry via the Surge website I wasn’t too hopeful, but Matt replied in a very short time to let me know he had exactly what I wanted, and that delivery was free too ! My bike arrived well packaged and secure, and only needed the handlebars fitting. I’ve covered a few hundred miles now, and not a single problem with the bike, I’m totally happy with my purchase. From reading other reviews I knew I was in safe hands, I couldn’t recommend Surge highly enough. It’s simple really, tell Matt what you want, pay for it, wait for doorbell to ring ! Mike.
sara stewart-taylor
May 11,2021Brilliant. Knows the ebike market very well. Answered so many of our questions with no difficulties. We purchased 2 Tern ebikes via the telephone and their website to place the order. Arrived via logistics lorry company to kirb side. Both bikes re-packaged in their own boxes and black plastic wrapping all round. Securely strapped to a crate. Took bikes out of boxes at kirbside and whilst strapped to crate. Once we had bought the bikes into the property we began to unwrap the bubble wrapping. The frame and components were wrapped so well that it took ages to carefully take it off. The attention to bubble wrap the bikes so well went beyond what we expected. Surge prepare as much off the bike as possible before delivery. All batteries are programmed to the bikes and fitted. Any questions, they were happy to deal with no matter how small. I would recommend Surge purely because when the bikes arrived their attention to making sure the order was received in the best condition was the best we have ever experienced. There delivery information and updates were spot on.
Mike Oliver
May 11,2021Stumbled upon surge bikes by chance - even though they are quite local as they appeared as a dealer for the bike I wanted. Result. A great team!
chris
May 11,2021Great company to deal with. Bike was delivered on time and very well packaged. Great price considering you get 10% of gear free. Communication was really good before the sale and after.
Helen Johnson
May 11,2021Excellent company to deal with. Clear communication throughout the purchase. Delighted with my new bike. Thanks team Surge! Andrew Johnson.
Sha Doc
May 10,2021Surge Bikes are excellent. Nothing negative to say. Ans all my email questions and keeped me updated. Surge Boost is a real bonus. Had the bike delivered which was also seamless. Only personal regret is they are not closer to my home as would love to be my local shop. Keep up the great work Matt and team . I'm hopefully out with my brother in law this weekend as his Orbea has also arrived from Surge. Thanks.
Mark
May 10,2021The surge boost offered great value, delivery was within the time adviser and communication was good - I would happily recommend Surge Bikes.
Cameron Robertson
May 04,2021Excellent service from Matt and his team, smooth and simple and always kept upto date, and great range of products, so happy with my Orbea Wild FS and the Surge Boost gives them the edge over other bike shops i was enquiring with over all great customer service and great products
Mark Bushnell
Apr 26,2021Great service, really friendly and helpful.
Neil Pritchard
Apr 22,2021The most helpful and thoughtful people I have met in retail
Charlotte Duncalfe
Apr 13,2021I couldn’t recommend Surgebikes enough. Very knowledgeable and extremely helpful. I purchased a Forme Morley Pro Els from them for my commute to work and general getting around town and it hasn’t disappointed - the bike is better than I expected very easy to ride and looks great! Also the accessories deal is brilliant and free delivery. Would highly recommend Thank you very much to Matt and his team.
akakubi
Mar 30,2021Exceptional service from the guys. Highly recommended.
David Stent
Mar 29,2021Excellent customer service! Matt kept me up to date with the Brexit shipping delays for my order. Once my bike had arrived the pickup time was quickly arranged and pickup was very smooth and straightforward. The bike build was solid from the shop. Excellent workshop service.
Unit 7C Cufaude Business Park, Cufaude Lane, RG26 5DL, Bramley, GB
http://surgebikes.co.uk
Dean Swann
May 23,2021I,m 57 and have vast experience of dealing with thousands of retailers and consumers. I approached Surge bikes to buy my E'mtb because of their reviews, even though they were nowhere near my location. I wasn't dissappointed, I can honestly say Matt and his team rank among the top 5% of any company I have ever dealt with. Communication ( most important to many) was second to none, even responding to emails out of hours. What they say they do. Absolutely 1st class service and well deserving of a 5 star review.