Neil took time to make sure the deal fitted my requirements. I had made an error when pricing a quote from an online seller, which would have left me uninsured. Much as online things are convenient, having such a knowledgeable person to talk me through the deal was most welcome.
I spoke with Venky he has delivered outstanding customer service he has gone above and beyond to make sure I get everything in order for my holiday. He is by far one of the most reliable, loyal and helpful agents. I always ask for him as he is always working his hardest to ensure I get the best deal which is truly appreciated. He is generous and gracious in helping me find the perfect holiday and ensures I get what I asked for if not more. Brilliant agent. Highly recommend!
Adam was most helpful and answered all our questions, was professional and courteous, arranged our holiday quickly and completely, we will contact him again when booking our next holiday
Alex was very helpful, made booking holiday very easy. Will use Teletext Holidays again
I used teletext holiday to book our holiday, I spoke to Ron he had amazing customer advisor skill very pleased the way he spoke to me and the deal he got us thank you Ron for helping me book our holiday with teletext holiday.
Great customer service
Nita was very polite and did her best to make our booking experience positive.
Stay well clear !!! Had a conversation with a Christopher who after taking £1670 and repeatedly asking for payment during the conversation then sent me a payment link after taking my card details over the phone we are still in the UK as after an hour and a manager and a supervisor on the line the hotel had no rooms so they said they would speak to suppliers about somewhere else and tbh after being on the phone now nearly 2 hours they said it will take 7 days for a refund the exact time we wanted a holiday for , honestly it’s not worth the effort talking to these people , uk number but small outfit in India
Richard made the process of booking our holiday very straightforward and communicating with him was a pleasure. Richard made the whole process an enjoyable experience. Thank you Hugh Martin
There was a bit of confusion regarding correct spelling of our names, and the line was not very clear. Other than that all good.
Greg and Saif did a great job, found a 5 star holiday within my budget.
Vishal was very helpful and honest about the hotel and all facilities therein. He took time to explain every detail and assured us of his personal service to every detail of our holiday to ensure we have an exceptional experience. Francis Ward
Sami is a very wonderful customer. His service to me today is not comparable to what I am used to. He is very patient in dealing with me, during the whole time of the transaction, he was very professional, respectful and above all got a very good deal for me.
Ali was very helpful and had clear communication. He checked in later in the day as well to make sure I had everything I needed from his side for my holiday:)
I've just booked and paid for a holiday with teletext holidays - only to receive a call minutes later to say they would like an extra £300 as the room was no longer available. This was despite them checking that flights and the hotel were available prior to taking payment. Very poor service, now awaiting refund :( **Further - received a call again asking for me to pay more and if I definitely want a refund - if this is how they operate it is the last place I would use to book a holiday - it seems like the We Buy Any Car of holidays. ** 24/10/24 - Thank you for your generic reply. When can I expect a response?
Dreadfully experience. Feel I've been overcharged. Nearly £200 for a 23kilo bag and a transfer but teletext refused to provide a breakdown of charges. Called and emailed scores of times but constantly ignored or didn't return calls or emails. Took 7 days to get booking confirmation after repeated calls. Staff pleasant enough but a rubbish outfit. Will never use again. So 5 days have past and no call from your sales advisors. Another 2 weeks later and after my holiday and a promise of a resolution and no call back from Teletext.
Samuel was so patient, finding the right holiday for us. Absolutely fantastic service. Thankyou Samuel for your expertise
Excellent service. Very helpful.
His name is Zane thankyou for all your help with are holiday lovely person got it all sorted for us
Paul Hickey
Oct 27,2024Alex made our booking very easy and a nice experience. Explained everything to us and would definitely book wit him again. 5 star service.