TengoInternet
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TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
Mark
Feb 21,2025Cable has been out over three weeks.They still haven't even gotten close to fix any it.They read from script.You have zero customer service zero professionalism
Michael Hampton
Feb 18,2025Service from the technician was good. Actual Internet service was poor. Paid for a month of premium coverage and in less than 24 hours it barely worked. We have been connected now for about 72 hours and the service thus far has improved from the first day. It is not terribly fast but so far it is adequate for uploads and streaming. I do want to be completely clear that the technicians I have communicated with on the phone have been wonderful. They have been kind and willing to assist in any way they can. Kuddos to all of them.
Winnie Powers
Feb 18,2025We are now into month 2 of on again off again service. Every time I call all I get is we are working on it no ETA as I told the agent today had I not paid almost $100 for your dish I would be changing companies tomorrow. I can only hope that this will end and things will get better if not I will eat the $100 and move on Winnie Powers Sun vista
glen
Feb 16,2025Service was excellent! The technician solved my problem and was very friendly and professional.
Tony Price
Feb 11,2025Tech just wanted me off the phone. Very Rude. I called back and spoke to another Tech Request #987611, Who did a great job.
David Stiegler
Feb 11,2025Tengo simply cannot deliver service to Sunvista Resort. Every week the service goes out for 1 - 2 days. Pretty consistently. The support does not provide information on the problem or when the service will be restored. They say technicians are on it yet no one is there to fix the problem. If they are fixing it why does it go out every week? I asked for a reimbursement yet have yet to receive one. They are just robbing customers. Avoid.
Abigail Manuel
Feb 11,2025Absolutely AMAZING customer service from this representative. He knew exactly how to help and got the job done efficiently and quickly! Thank you!
Leo Stauch
Feb 10,2025We have had issues maintaining uninterrupted service; first was an apple rotating mac address thing that was not mentioned in the Tengo literature. Second was the correct way to get the second device connected using a coupon designed for two devices; third was just getting kicked off during Tengo maintenance work.
Anna Sears
Feb 09,2025Getting back to me was good but fixing the problem is still something that has not been done. I have a roku tv so it requires wifi and tengointernets wifi never works so I can't ever watch tv.
Buddy LIGON
Feb 07,2025Great service
Jeff Rundall
Feb 06,2025Great customer service, very helpful
John Goettsch
Feb 02,2025Ashley from support was great and got us up and running...still having issues with my gaming phone as it will not connect or drops the connection in very short order and has difficulty finding the network.
Deb Fedberg
Jan 31,2025Support was awesome. Understood & quickly helped with my problem - getting free access using a coupon code. Internet itself is slow & often "flakey" in this large rv park. Not sure if I would be happy paying rates given on tengo login page.
Gwen WILLIAMS
Jan 30,2025The service technician knew I was calling about not having internet service, said they were aware of the issue. But wouldn’t it be nice if there was some estimate of how long it would take to repair? Or maybe a text message to inform me that internet was down and what they were going to do to fix it?
Joseph Christoferson
Jan 29,2025Great fast service. Helped until the issue was resolved.
Ellen Starkiss Hugh clouse
Jan 24,2025Isaac was tasked with getting the Internet to two separate fire sticks running to TV s in our RV. Not an easy task I'm sure but within a short time we were up and running.
Teresa Bingham
Jan 20,2025Excellent service.
Pa Swanson
Jan 20,2025Your Rep didn't seem to want to listen to me and even try and understand my problem. I hung up without any guidance of how to connect to my account.
Susie Collins
Jan 19,2025Patrick did a great job troubleshooting connecting our two RV TVs at our campground
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
David
Feb 26,2025We were camping in Bodega Bay and reached out to get support on getting the internet up and running. We worked with Vincet who was very helpful, patient and professional. Vincent was able to help us in no time and was able to get us connected. Thanks again for all the great help from him.