Really disappointed. I placed an order last week for delivery yesterday and it hadn't shown up by 3pm. I contacted them and they replied to say they were sorry but due to a clerical error they couldn't deliver to my delivery address, just my home address. I was a tad annoyed as surely this should be picked up when you place an order. Anyway, they agreed to deliver it to my home address today and it didn't turn up again. I have contacted them and they haven't replied. I had high hopes for this company, but unfortunately, they have let me down!
We had some ribeye steaks delivered as part of our order on 11th June. When we opened the packaging the steaks had a very strong smell and the fat had a green hue to it, I left a message on their website but no-one replied to me so we took the meat to one of their outlets in Dobbies in Gillingham and the butcher there said it was clearly off and replaced the steaks.
Very easy from initial order to delivery. Clear communication. The meat is lovely. The leg of Lamb is fantastic value for money.
Always fantastic quality, super reasonable and swift delivery. Highly recommend with zero complaints.
Absolutely fantastic! I recently received my second meat order from this Butchers, and I couldn’t be more pleased with the quality and service. The cuts were exceptionally fresh, tender, and expertly prepared. The packaging was secure, ensuring everything arrived in perfect condition. Friendly delivery, on time with great communication. Highly recommend for anyone seeking top-notch meats!
I have had many meat deliveries from Brogdale Butchers. Meat is always fresh and nice cuts. Great value for money. Would highly recommend. I don't buy meat anywhere else. Plus I can get it delivered straight to my door.
The meat I ordered was amazing. Really nice chicken and lamb. However the steak I ordered was the fattiest and hard steak I've ever had. The cut was a fatty rib cut but this was almost 70% fat and the small amount of meat was tough and it didn't taste nice.
Always lovely meat
Very competitive prices Never had a weight under always above Great delivery with updates
Excellent service. Thank you
Again cannot fault on service or quality thanks guys 👍
Always use Butchers of Brogdale meat good quality and price. Special offers not to be missed ! Whole leg of lamb £5 yes £5 ( when on offer with a minimum spend) Delivery driver always pleasant and friendly, can not fault them as a company.
Fantastic service, quality meat and friendly, helpful staff.
Fantastic as usual
I’ve just received my first online order and what a brilliant service. Ordering the meat on the website was simple and the delivery service fantastic. I recently had ankle surgery so am non weight bearing at the moment and the driver kindly bought the delivery into the kitchen for me. Very considerate and I’m extremely grateful. Would definitely recommend! Thank you
Delivery should have arrived Saturday, eventually came Thursday but only due to myself chasing them. Promised a gesture of goodwill, got nothing.
Very small whole lamb, also 1 leg had a large chunk of meat missing. Either something had to be cut out, or very poor butcher. Wrote to them, with photos, no reply. Cannot recommend.
Great food great service
Never been disappointed with the freshness and quality of the meat.Great delivery service. Great value for money.Well done The Butcher of Brogdale
Jean Redsell
Jun 13,2024I have regular deliveries and the meat is always excellent , the leg of lamb was especially good , 👍🥰