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Reviews 580
Gary
Mar 24,2025This is a very simple and easy interface to use, the process itself would be five stars except that to begin with it would be handy to be told to get together council tax, utility bill and other proof of address not more that three months old as well as passport and drivers license. Virtually all of my official mail is paperless.
Pj
Mar 24,2025A SECOND TO NONE customer service,very helpful and understanding to my enquiry. The App they send you is realy easy to use and self explanatory to use. A great company to use.
customer HP
Mar 23,2025Very easy to use, straight forward and a quick process
Tibby
Mar 22,2025Very easy ID check on their app.
Sarah Nesling
Mar 22,2025A very patient helpful person guided me through each step on the phone when I got stuck uploading my passport. I'm not great with technology but the support made it easy .
Glen
Mar 22,2025Found the app and instructions easy to follow and not too stressful. Thank you 😀
Julie
Mar 22,2025Helpdesk support was helpful!!! Very pleasant man and explained what I needed to do. Was only waiting for 30 seconds for a free agent so that was nice as well
Eileen Damsell
Mar 22,2025Paul was very helpful, talked ne through very patiently and I got it done in the end.
Ray Amiri
Mar 21,2025Very user friendly app
Mr Martin Stapleton
Mar 21,2025I found it very easy to follow and use, it did take two go's to do the selfie, which think worked in the end, it did pop up with error, but also complet.
Graham Storey-apps
Mar 21,2025I found your representative today, extremely helpful She was very well spoken and clear She was extremely patient with me She helped me guide my way through your form, I would say that she did a brilliant job
Ms Steell
Mar 21,2025First time using it but was very easy to do as it was all explained before doing each section.
Joy Potter
Mar 21,2025I was struggling with one of section when signing in Rob came to my help he was fantastic walked me through everything A huge thank you Rob 😊
RICHARD GALVANI
Mar 21,2025Drew was really helpful. He talked me through every step with extreme patience. I couldn’t have done it without him. Thanks. Richard
xx
Mar 21,2025Aleks from Thirdfort answered my queries clearly reassuring. Thank you very much
Tariq Omer
Mar 21,2025Adrian is extremely helpful with my purchasing of our new home. Amazing service.Excellent communication. I will recommend for other.
Martin Bridgman
Mar 21,2025Joseph was very efficient, dealt with my enquiry in a professional manner.
Established customer, Hastings
Mar 21,2025Quite easy to use and leads you through the process well
Nigel turner
Mar 21,2025Easy to navigate although I got stuck at the end and wouldn’t complete. Once I had a number to ring for help the member of staff was very helpful and sorted the problems in no time at all. Very good app provided device behaves itself
Ted Pearson
Mar 24,2025Paul very helpful and his suggestion worked fine