Telephoned to get assistance with starting to complete tasks required to be completed. Your representative was very patient and helpful and once app had been downloaded we found the app easy to do.
A relatively simple process. More straight forward than I had anticipated.
Very easy and secure process.
Easy to do once i realised that it was my own phone number to use to log in. Maybe this should be made clearer in the initial text.
The lady who helped me (Ibtihal) was wonderful. She was clear, friendly, patient and really knew her facts. She supported me through the process, which was really good, as I had already tried three times on my own without success. She is a credit to your company.
Easy to use platform with quick customer service team and everyone is super helpful within there👌
Laura was very efficient and helpful!
Weird, creepy, inconsiderate app. Does not advise what documents will be required before commencement. This is the app which will track human beings down when AI orders total human genocide
Great and smooth experience with the software. For once everything is fluid and simple and works as it should. Coloure impressed!
Easy to do and easy to navigate
I had an id check issue and I called on support, I was answered in under a minute which I was very pleased of and customer service is amazing they were very helpful and understood immediately what I needed
Impressive support staff, I phoned and spoke with Joseph who clearly and patiently talked me though how to correct a mistake.
Brilliant help over the phone, stayed on the line to ensure I could progress next steps - all complete! Very patient and good explanation. Thank you!
Quite straightforward and good professional service.
As frustrating as the tasks are, the help provided by Ludmilla was fantastic.
Quick and simple to use. I had problems with the passport upload. Called the support number and it was very quickly resolved
Live in Spain, buying a house in the UK, thirdfort systems excellent for speeding up and simplifying process
I was dreading this ID check, having had bad experiences of trying to get acceptable images uploaded in similar apps before. In fact, this was pretty straightforward - even for a technophobe like me.
It's easy enough to use but problematic when you have a joint application but separate accounts. Statements are duplicated and the link to bank accounts doesn't work if you have an older account.
adewale Ileladewa
Jan 10,2025Very straight forward to use with clear instructions.