I am still trying to register to use this service. The problem is that I only have use of 1 hand, so there is an accessibly issue. I still don't know if I am registered
Good easy portal to navigate
Easy to follow comprehensive instructions which made the whole process far easier.
Seems very easy to use , I’m not at the top of the table with stuff like this but I easily managed to do it
This is the first time I’ve completed tasks on a portal re buying/selling property. Much easier than photocopying various documents and posting them to the solicitor. The portal is quick and easy to use. I did, however, get stuck on one item and had to call Thirdfort for help. Aleks was extremely helpful, answered my questions and helped me complete the task easily. Aleks was friendly and professional. A credit to the company.
Easy to understand and to use
Robert and Laura in client support were very helpful. thank you both.
Easy to use app and friendly people if you need to contact a person .
Efficient and user friendly. Highly recommend
A list of possible documents required before the start would be helpful to prepare uploading pdfs from various sources rather than breaking of piecemeal between each task to find the document. Not many paper documents around these days to confirm IDs.
Excellent experience, so easy. Never used something before like this.
The app was fairly simple to use but I think some people may have difficulty with the upload of documents
Generally the process went OK, but it would have been useful to have had a preview of all the steps rather than just a slow reveal. Perhaps a count down indication of the process. And a statement that it could take an hour for validation was not helpful, even though it turned out to be much less than that. You don't want to keep an app such as this open apparently indefinitely.
Very very slow responses often not connecting and having to retry! This made something simple quite difficult. Also not happy with the amount of date you need from my bank. Goes against what we are told not to do.
This was an easy App to use. Simple easy to follow instructions. One of the better ID verification apps.
Great ID Check app
The proses is to long and feels extremely intrusive. The technology doesn’t work smoothly. I appreciate they have a job to do but felt uncomfortable having to give so much information to a third party with no clear reason why and security asdurance
Seemed quite easy to use after downloading. Helpful notes and managed to complete in a short time. It was mostly intuitive. Perhaps could have given a list of documents needed for upload.
For a 70yr old ,it was easy to use
Ann-Marie tyce
Mar 07,2025First time using an app for ID when selling/buying. I found the process straightforward and instructions relatively easy to follow. The instructions are fairly comprehensive. Good to know secure and protected when divulging sensitive information