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Reviews 580
Mayfair Dave
Jan 31,2025Wonderful service, sorted the problem out that was my fault
Debbie
Jan 31,2025Very easy to use.
Lesley Norwich
Jan 31,2025I found the experience quick and easy to follow on my phone, even though I'm an old lady! I don't have a paper utility bill to show, so I used my passport instead and it was fine.
Mita Samani
Jan 30,2025Once I got the link I was there and easy to sort it
Zoe Randall
Jan 30,2025Had a glitch with scanning but efficiently sorted once I managed to make contact
Anthony Pope
Jan 30,2025Ludmila was very calm and patient in helping me complete my Thirdfort review for Seldon solicitors. I wasn't able to photograph my passport directly so she gave me an alternative route and was very helpful indeed. Thank you Ludmila.
RWW
Jan 30,2025Like the idea not easy to use particularly with a newish iPad trying to take pictures is a nightmare.
Judy
Jan 30,2025I was unable to complete an id verification and your representative offered an alternative. Problem solved. He was polite and understanding. Thank you.
Raymond Whyman
Jan 30,2025Ben was very helpful Thankyou
Paul Farr
Jan 30,2025Easy step by step instructions hardest part was finding relevant documents relevant to questions
Aymard Ohoueu
Jan 29,2025Quick response and satisfied with the assistance received . Thanks
Ali
Jan 29,2025Easy to follow instructions and information entered easily.
Miss Diane Williams
Jan 29,2025Easy to use. Only issue I had was I skipped a section planning to go back to once I'd looked for the documents, it does not allow you yo go back, there is a section to upload documents but does not say you can upload the skipped section so I had to go to help chat. Sorted it quickly
Vivian
Jan 29,2025I wanted to confirm my ID check had gone through. Tahira was very helpful in explaining the process and reassuring me I had successfully completed the process. She was very polite and knowledgeable.
Omolabake Ayoade
Jan 29,2025The customer service was excellent in resolving my concerns without wasting much time very efficient
Carl
Jan 29,2025Asked to do an id check to facilitate our house sale i was reluctant to allow an unknown company access to our bank account but Tahira was very helpful and patient in explaining how to provide the necessary information a different way. She also confirmed all had been recieved and despatched to the solicitors
Isabella Davis
Jan 29,2025Emmett was fantastic in resolving my issue very promptly. Really appreciated.
Gary Jones
Jan 29,2025spoke to Joseph in customer support who was very helpful.
Mr G Woods
Jan 28,2025I was asked to complete an ID verification for the sale of my house … Drew was fantastic.. he guided me through all the stages required.. he was patient.. given my lack of technology experience.. he was supportive and patient and I couldn’t have completed it without his help.. many thanks and kind regards G Woods
DENNETT BOATBUILDERS
Jan 31,2025What amazing help on the phone today,the best I've experienced.