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Reviews 256
G Hodgetts
Mar 13,2024Matthew at Timberwise has been really helpful recently providing us with valuable advice free of charge following receipt of a house survey and not understanding how to tackle potential lateral penetration damp issue. His advice saved us an unnecessary expense on conducting a test which was not beneficial but providing a practical solution to our issue. I would definitely recommend others using Timberwise.
Emily Scott
Mar 10,2024Timberwise we’re exceptionally helpful to us. Great customer service and provided some really useful advice about what was most appropriate to our propriety. They provided an assessment free of charge. I would highly recommend to others.
PHILIP ROGERS
Feb 26,2024I contacted Timberwise as a friend had used them and said they had provided an excellent service. I had noted that an initial survey to inspect my flooring for woodworm, would be free of charge. Forrest and Barry from the Edinburgh office visited my property twice. They were punctual, friendly and easy to talk to. They carried out a thorough inspection of my flooring and were very professional at all times. I would absolutely use Timberwise again and highly recommend their services.
Margaret Clark
Feb 24,2024Liam & Mark (Glasgow) have been great extremely hard working professional polite informative clean & tidy & very respectful of our home. Sharon & Laura from office always contactable & helpful re time scales & organising. Stuart surveyor been most helpful. Thank you to all.
Rona Grant
Feb 15,2024We used Timberwise for peace of mind to check timbers and potential damp around the chimney. Forrest Hamilton came out from the Edinburgh office and did a thorough inspection. He inspected the chimney / ceilings, went up the loft and inspected there taking photographs so my mum was able to see everything. From a ladder outside he was able to inspect flashings etc. then sat with mum and put her mind at ease, showing photos and explaining the moisture readings showed there was no cause for concern. In addition to this he advised on work that was needed by a roofer going forward. I was really impressed and grateful for his time and would have no hesitation on calling on Timberwise in the future.
Ellie Griffiths
Feb 12,2024Would not recommend this company. The surveyor told us one areas of damp was coming from outside but didn't know where from and didn't have any ladders to inspect or diagnose the issue. We are still no clearer on why we are getting damp. We paid upfront for this service and have been very disappointed and still don't have a report.
Paula Jones
Feb 09,2024We are disappointed with the report given. We are still not aware of what the problem was. The report even stated that a full inspection wasn't done on the outside and roof. It is not the service or outcome we expected.
John
Feb 05,2024Forrest Hamilton from the Edinburgh Depot arrived at my house and gave an excellent survey and report as to how to deal with my loft condensation and mould problems in my house.
ZMS
Feb 02,2024Agreed a time with the auditor to meet at the property as we wanted to hear the feedback there then. However, the auditor was inpatient to start earlier leading to misreporting. The surveying of the external building fabric was from the ground only. No use of a ladder or alternatives to view condition of the guttering and soffits. The quality of the report was disappointing and certainly not worth the £355. Area Oxford. Recommend you look elsewhere.
Amanda
Jan 23,2024Great experience, professional and helpful company. Special mention to Donald the technician who treated my attic who was brilliant.
Mr John Pearce
Jan 22,2024We are happy to recommend Timberwise for damp problems. The initial survey was thorough and well explained; the admin was efficient; the men appeared on time each day and protected the big furniture effectively; then cleared up after themselves. The technical side of the job seemed to done very professionally. We wait for a few weeks to check that all the damp has finally gone but it looks good two weeks in. There may be cheaper firms, but we feel you get what you pay for with this team. Very satisfied by their attitude as well as the high standard of their work.
Alison
Jan 16,2024Had Timberwise north west out to survey damp around two chimney breasts. Graham Malpass was just brilliant - knew straight away what the issue was and what needed to be done. Then sent a comprehensive survey and it was all free! Wouldn’t hesitate to recommend him and the company. Top notch!
Jacob Higgs
Jan 05,2024Excellent service from start to finish. Matthew Hargrove completed a thorough survey, works completed speedily and the team tidied up at the end of each day. Highly recommend.
James Catlin
Jan 04,2024Matthew came out to survey our property after several other companies failed to stop the damp spreading. I'm happy to report the damp has gone and we were very happy with the customer service from start to finish.
Barry
Jan 04,2024Great company to deal with. Surveyor Matthew was Professional, knowledgeable and reassuring. Quote was accurate and work completed within the tight timescale I needed which was a great relief
Phillip Skelding
Jan 04,2024What a professional job they did for us very thing went like clock work from start to finish . Mat Hargrove from Lincoln Branch was brilliant, he turned up on time for inspection of job told us what needed doing n how they would go about doing it , price was fantastic would highly recommend them
John Anderson
Jan 03,2024Scott H was fast, professional and very helpful. Would highly recommend.
Brian Musson
Dec 21,2023Great service from start to finish. Initial quote compressive explained exactly what our property required. Job carried out efficiently and all left tidied up before they left. Highly recommended
Raili Taylor
Dec 14,2023It was worrying to learn that there were active wood-boring insects on my property. Timberwise's survey explained clearly and in detail what the findings were and what the treatment would involve. On the day, Norman, who carried out the job, proved extremely professional and pleasant. He took great care of my belongings and endeavoured to minimise disruption.
Prab Manicks
Mar 14,2024The Surveyor Keith Defoe from Timberwise comes highly recommended Keith was very professional in diagnosing the water penetration in our building ,with precise & clear instructions on how to tackle the issues