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Reviews 256
Richard Small
Jun 14,2023Very quick, friendly and efficient response to my survey request.
Gregor Rankin
Jun 09,2023Gary came and gave a thorough and honest review of our issues and, rarely in this day and age, didn't try and sell a service that wasn't required. Thanks Gary. We shall make sure all our friends who have need of a damp service will have your details, and in many ways I hope we don't need to have to call you again..;). Well done, and thanks once again.
Mr Andrew Walker
May 04,2023Nick, Daffyd, Sam and the team worked on damp proofing our cellar kitchen in Bolton. Despite taking longer than estimated, they stuck to their original quote and the quality of work in a difficult space was exemplary. Always on time, and really good at communicating when they’d come, the team were always professional and courteous and were a great hit with the neighbours, despite it being noisy job. Many thanks to all at Timberwise!
Jayne Innes
Apr 29,2023We had damp proofing installed by Timberwise. The company was very efficient in arranging a surveyor & organising a date to get the work done. The technician (Carl Austin) carried out the job. He was polite, friendly & explained what the procedure entailed. He was efficient & left the site clean & tidy. I would not hesitate to recommend this company.
John Clements
Apr 02,2023Timeberwise conducted a Wood Worm spray and Joist replacement within my sub-floor. From the initial Survey to the Works, the service provided was professional and of a high standard throughout. The Technicians Stu and Nick did a great job of ensuring the issues were rectified within good time. Also, Timberwise applied a military discount, showing the organisation's decency. Consequently, any service personel requiring these services should consider Timberwise as a first option to get a great service at a decent price.
FrankS
Mar 31,2023Great service. External walls damp proofed and one internal wall. Skirting board was removed on internal wall and replaced perfectly. Engineer very friendly and polite - took shoes off when coming into the house.
Ramo Ramo
Mar 25,2023Very disappointed with the work they've done in my house. They "fixed" the bedrooms walls that had an ugly damp. They guaranteed for 10 years 😅 but after few months they finished their work the damp is back with lots of mould Thanks a lot "great" company
JENNY
Mar 25,2023Friendly, efficient, a good job done.
Kelvin Lockett
Mar 21,2023Survey and quotation completed quickly and arrangements for damp proofing work too. Work undertaken after extensive protection of room contents by helpful staff ( Norman, Richard and plasterer Justin) over 3 days.
Rob Evans
Mar 18,2023so if i have work done on the corner of the house outside with pointing by another firm,are you going to come back & plaster the inside then as its suppose to be under guarentee plus it needs re-doing again after all that is done because no filler or anything has been done the guy basically plastered over a wet wall whats the sense in that? we didnt employ you to do plastering we employed you do fix the leak, this was not told to me i have autism & was on my own on the day when the survey was done and i can guarentee the guy never told me about pointing or anything he just looked outside,came inside took pictures of the black walls & went away with the quote i only found out about re-pointing when the actual worker came to do the job & told me after he had plastered so what should of happened is the guy should have told me that i advise us not to go through with this until the outside gets sorted the walls gonna be the same again so basically robbed of 2k thanks alot preying on vulnerable ppl that bloke who came from another firm never even heard of drytek he had to google it and this is a guy with 0ver 30 years experience plus he said the work done should have cost around 1000 not 1900 so how you can get away with plastering a small part of a wall for nearly 2k i really done know its rediculous no way does that job cost that much pure rip off & conned
Mars
Mar 10,2023Fantastic service from Timberwise from start to finish. From the administration team, surveyor and the tradesmen on site carrying out the works. Would definately recommend.
Andrea Betancourt
Feb 17,2023Graham from the Liverpool branch was very kind and helpful-- carefully explaining the repairs needed, even when they weren't ones that timberwise does. Would definitely use them again.
Mr/Mrs Myers
Feb 11,2023Timberwise were fantastic. From the initial survey right through to the work being completed.Stuart & Nick were very efficient, fast and did a a great job. Would highly recommend.
Steve Pike
Feb 08,2023Second occasion using Timberwise on another property. Excellent work carried out promptly and efficiently.
Nick
Feb 04,2023Great work by tradesman Steve, took the time to explain everything that he was doing and very happy with the result. Communication from the office team could have been clearer and it took 11 days for us to get our report after chasing a couple of times, rather than the advertised 5-7 days.
TCJP
Feb 03,2023Unlike other reviewers we have not been able to get this company to provide simple quote for woodworm treatment. They insist on you paying for a survey first (which we’ve already had) and after asking several times for just a quote they keep pushing the survey. Bit of a scam!
Miss Liz Turner
Jan 14,2023We have used Timberwise South West on about 4 occasions for damp proofing, tanking work and most recently for woodworm treatment. We have always found them extremely professional, reliable and their work is of a very high standard. In fact on the last couple occasions when we needed some work done, we went straight to Timberwise and did not look at any other company / get any other quotes. I would say their prices are competitive, but probably not the cheapest but then you get what you pay for and Timberwise work comes with a 20 year guarantee. I wouldn’t hesitate to use them again / recommend them to someone else.
Paula B
Jan 13,2023I had no clue where to begin with the damp issues in my home. I spoke to Lorraine who reassured me that I was doing the right thing and booked me in for a survey I cannot thank Lorraine or Timber wise enough for their help. My call and follow up correspondence have been dealt with empathetically and professionally and I am confident that any work carried out will be dealt with in the same manner. It’s such a relief to finally have some one on my side. Many thanks.
Andrew McGarrigle
Jan 09,2023I cant get an answer on the phone to book a survey...
Mark Donaghy
Jun 16,2023From start to finish this company have be open honest and fair. It started with being on time from the very first appointment. Explaining in a very clear and concise manner what would be required, what they would recommend, and at what cost ..kevin and dai came to the house have been respectful very tidy and business like .They took great care to minimise the stress around my greyhound by making sure doors and gates kept closed when possible, which makes a difficult job that bit more difficult..so thank you