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Reviews 770
Julia Baker
Oct 13,2020Changed to a new tariff and was very impressed with the swiftness of the transaction. All sorted quickly and new direct debit put in place. Reminders to take meter readings always punctual.
Mr Ifor Jones
Oct 13,2020The transition to a new tariff was straightforward and hassle free.
Allan
Oct 13,2020Tonik energy has ceased to trade - why are they asking for reviews!
Sakina Ibrahimova
Oct 13,2020I am happy to know that most of the energy comes from sustainable sources.
g
Oct 13,2020Maybe someone should tell all these!!!!!!!! "Invited"!!!!!!!! 5 star reviews that this "company" stopped trading (without informing there customers ) last week . I have cancelled my D D as i do not trust them , also not heard from Scottish Power who are supposed to have taken over the power all be it with a more expensive tariff
Asha
Oct 13,2020So glad I left them two weeks before they went bust. So insincere about their “fixed” tarrifs that always ends up actually not being fixed because they take out whatever they want from your account.
Greg
Oct 13,2020I think the service has been less than excellent because of the effect of Covid 19. Otherwise I am very happy with Tonik,
NW
Oct 13,2020Strange that they are sending invites out to customers asking for a review but haven't sent an email out saying that the company has gone bump and Scottish Power have now taken over the accounts. The trouble with onliine accounts is that when this happens you can no longer see any statements, payments, etc as you can't log into your account. I don't trust them to provide an accurate final bill to transfer to Scottish Power who also have TERRIBLE reviews on Trust Pilot so not looking foward to dealing with them. TAKE METER READINGS NOW REGULARLY IF YOU HAVEN'T ALREADY
Vivienne H
Oct 13,2020Tonik are quick to respond to any enquiry, even during these strange times of Covid 19. The information about their different tariffs is clear and the change to a new tariff happened smoothly and without any problems.
Raymond Holmes
Oct 13,2020Tonic are very good with prices and servivces
Peter
Oct 13,2020I’m very sorry that Tonik are in financial difficulties as I’ve always been very happy with them as a provider and had just agreed a new 12 month deal.
Ash
Oct 13,2020Worst experience. Took a contract as it said free boiler cover but does not cover Potterton boiler which I have (never said something like condition applies while taking out the policy), spoke to the customer service, they said they need to escalate it but its been 2 months and never heard back.
Atish Chauhan
Oct 13,2020Good customer service. It’s a shamed they had to close
Jack
Oct 13,2020No problems and good price.
Steven Holland
Oct 13,2020Clear and simple to work with. Good value.
kristina towning
Oct 13,2020Never had an issue with Tonik. Hope its not true about them going bust
Tomas
Oct 13,2020Being with Tonic for the second year now, and can’t be more happy. Easy to set up, easy to deal with, easy to submit the meter readings etc. And, the cheapest on top of everything.
Andrew
Oct 13,2020Nothing to say. Did job. Fingers up to big 6. Better value for me
KelandMark Wheatley
Oct 13,2020Will never return to the big 6 companies. Have renewed because Tonik did what they said and kept our bills lower than ever before with the major companies. Easy website to follow, never had any issues. Highly recommend!
Mara Zvirbule
Oct 13,2020It is a good company for me.No any complains at the moment.