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Reviews 960
K Ca
Apr 11,2024Horrible place, they are nice until they get you, I don't recommend this firm.
Anthony Jipson
Apr 01,2024I gave them 1300, they kept 1000 for themselves and sent only 300 to my creditors for 2 settlements. Then the Settlements got voided when I quit the program and they kept all of my money in fees, fees, and more fees. I urge you not to use these guys.
ron shover
Mar 22,2024Good in the beginning. But eventually all they care about is thier fees. I was advised to make extra payments where I can to help avoid any shortages due to life happening. I doubled my payments for a couple months. Well, life happened and I learned all the extra payments I made were consumed by them taking nearly 1000 in fees over 30 days and now????? My account will come up short. Very predatory. I terminated the program this morning. I'm not upset at the fee. Only the way I feel I was deceived by an organization that claims to exist in order to help but has only put me in a worse position. When I spoke to the gentleman on the phone, he couldn't defend thier practice. He just said 'if you dont have the funds, we will renegotiate. No new fees but may not be the same agreement'. Well, thats not what I agreed to. A settlement of 3.7k over 18months, fee of 1000 in 30 days. Math aint mathing.
Tsslrntz
Mar 02,2024Great service and communication every step of the way
Kevin Lighty
Feb 29,2024Hardest Part is NOT paying your bills on time! I was pushed over to deciding to do this, because of my house fire and being broke when I needed financial help- had several credit cards....some had money to spend. The Card companies will give more credit to me but WOULD NOT give me a break on payment amount or a vacation from their billing without adding interest any way! When you are finally feeling betrayed.......you're gonna pull the "trigger" on this!
Gary
Feb 28,2024They did exactly what they said they would do I get rid of one dept and working one other dept.
Linda Richardson-Green
Feb 22,2024You are taking care of my debt thank you so much....Turnbull Law Croup
Daniel Swartz
Feb 02,2024Using Trumbull for me has lifted a load off my shoulders all I do is pay the amount ( auto pay ) and forget it..they take care of the rest.
Caitlin Underwood
Jan 31,2024I find it hilarious that they commented saying they would have someone call me. Yeah, they’ve called me to collect MORE money but not to address my concern. Such a joke. PLEASE READ BEFORE GIVING THESE PEOPLE YOUR MONEY. I reached out to a company called Freedom Debt Relief in an effort to reach settlements with my creditors, and to achieve “financial freedom.” Freedom Debt uses Turnbull Law Group to receive customer payments, and do the negotiations. That is who my complaint is about. I have been in a program with them for 9 months. I’ve paid $228 semi monthly, totaling just over $4,200. 11/15/23 I was laid off unexpectedly, but had enough funds from severance to get me to January 2024. I called just before the first of Jan, to pause my auto drafts (as I no longer had funds). I was told this was done and to call back when I could make payments. Great. That was so far from the truth. Auto draft continued 1/15, and my bank account was negative. So I call today, 1/31 to turn it off yet again. I was finally informed that I have to call 72 hours before each draft to turn each payment off, and that I’ll have to call my bank to do a stop payment on this particular payment, so I did. Here is where my main complaint comes in. It makes me sick to my stomach even writing this. This company claims to HELP you achieve financial freedom, but all they have done is take all of my money with nothing to show for it. When I was laid off, I had an account in active settlement. The settlement agreement was for $3,900 (give or take a few bucks) and I had paid about $4200 in to my account. Enough for the settlement and a fee. Boy was I so wrong. Turnbull knew I was laid off and was not receiving income and what do they do? They TAKE OVER $2,900 FOR THEMSELVES, and send the creditor $1000 or so toward my settlement. Not nearly enough to be considered settled. $2,900. More than half of MY money. And guess what? The creditor that money was supposed to go to considered the settlement null and void. But turnbull gets paid, and I’m even further in debt. This creditor likely will not re- negotiate another settlement with me. Their excuse? “Well we did the work to negotiate”. Come on- I could have just as easily called my creditors and obtained the same exact settlement. This company does not care about helping you. Only about getting paid. I want my “settlement fee” returned to me so that I can actually put it towards my debt like it was intended for. I will keep writing reviews until that happens.
Gay Small
Jan 28,2024Easy to contact and make changes. Updates are great and are handled quickly. Reps are so friendly and understanding.
Pam Winkler
Jan 16,2024My experience has been very professional they explained things to me as time went on there was no surprise’s
Consumer
Jan 13,2024I didn’t know there were options like this other than bankruptcy, this will help middle class families like myself get back on track when the economy is in shambles.
Julie Owens
Jan 07,2024They are good at convincing you that they have your back. I was sued and had two court dates and never had legal representation show up from Turnbull. I filled chapter 13 because of it and they still took money out of account after receiving paperwork. I was told it was their negotiation fee. Please if you are using this "law group" or looking into them verify their fees first. It will surprise you. Update I did receive a phone call on January 11 from Turnbull. At the end of the conversation they were going to refund me the money they took after I filled bankruptcy. It has been a month since that conversation and I have received nothing. I have called but received no response. They have not followed through with anything they said they would do.
Amy Carter
Dec 28,2023Very pleased so far. Very impressed with the communication about my debts. I am always getting emails on the status and progress of my loans.
Nancy Lowe
Dec 27,2023Turnbull has been very professional in resolving our issue. Guides you step by step, let's you know information in a timely manner, and just a phone call away when advise is needed.Turnbull
Nick Scalf
Dec 21,2023Just keeping me up to date and working out the best solutions for me
Brenda Estep
Dec 20,2023Everyone I have talked to has been very helpful , kind and supportive!
dede
Dec 17,2023The service is exceptional, the timing on point.
Kofi "KofiMac" McDonald
Dec 16,2023I have not been program long enough....The Jury is still out!
1431 Opus Place, Suite 110, 60515, Downers Grove, US
http://turnbulllawgroup.com
Alvin Holmes
Apr 20,2024I would say that Turnbull law firm has changed my life. I would have never been able to get my debts under control on my own. I love seeing my debt negotiated and resolved. I would happily recommend Turnbull to my family and friends.